Cohere ยท 1 week ago
Community Engagement Manager
Cohere Life, Inc. is seeking a Community Engagement Manager to lead the community building efforts at Centerra. The CEM will foster stakeholder engagement, create community programs, and implement a comprehensive community event strategy while collaborating with various partners.
Asset ManagementProject ManagementReal EstateRisk Management
Responsibilities
Develop a dynamic multi-faceted community engagement strategy that is reflective of the community brand, vision and culture
Ensure the developer and builders visions and selling points of Centerra are implemented
Proactively contribute to strategic visioning and the development and implementation of work plans for all programmatic offerings including, but not limited to annual events and celebrations; social activities; philanthropy and community service; leadership development; recreation; youth and teen activities; adult and youth sports; resident clubs; and lifelong learning and enrichment programs
Develop an annual program of work that informs the operating budget and aligns with revenue requirements; monitor monthly financial statements to ensure that programming expenses are in line with budget; control and monitor expenses initiating cost-cutting measures and creative cost-saving solutions in line with budgetary requirements
Identify, vet and secure appropriate vendor partners in support of programs and events; negotiate pricing and contracts; secure insurance, liability waivers and similar documentation
Keep track of event successes, including resident participation and milestones, and present the results to the Board of Directors at the quarterly meetings
Monitor monthly financials statements to ensure that programming expenses are in line with budget; control and monitor expenses initiations cost-cutting measures and creative cost-saving solutions
Work collaboratively and creatively with residents, partners, private agencies and non-profits in the development of programs that provide unique and/or exclusive opportunities for residents and community stakeholders
Develop and implement a comprehensive volunteer engagement strategy that leverages resident leaders and influencers to advance and support key events and programs; create committee Charters; recruit committee members; manage committee meetings and related activities
Working with the Executive Director, Lead Ambassador and onsite Kinston team to support a robust resident welcome program aimed at making a genuine connection with every new homeowner
Collaborate with Kinston Ambassador team regarding onsite events, reservation needs and general community engagement efforts
Collaborate with internal and external partners to ensure communications and key message points are in alignment with overarching objectives
Ensure Centerra and Community Life brand standards are met and consistently applied across all programs and related promotional material
Inspire and lead team members, volunteers, contractors and others to achieve desired outcomes
Manage process to acquire necessary permits, licensing and related documents to ensure community activities comply with city, county and state regulations
Analyze resident and tenant surveys and data to provide programming solutions for community needs and create programs that are in line with resident data and interests
Engage in relevant professional associations and trade groups that provide professional development and ongoing learning opportunities; visibility for Centerra and Cohere; leadership/volunteer involvement
Participate in Cohere Councils of Excellence and engage in ongoing personal and professional development aimed at expanding capabilities, knowledge and passion for the work
Seek out service and leadership opportunities amongst non-profits, philanthropic agencies and/or other relevant entities where your contributions are needed and valued; model the way
Work collaboratively and creatively with residents to identify needs; co-create programs to meet those needs; encourage meaningful engagement
Develop relationships with key community stakeholder groups, civic organizations, non-profits and others and leverage those partnerships to provide unique, fulfilling opportunities for Centerra residents and commercial tenants
In partnership with communications, develop message points, promotional campaigns, e-newsletter content, social media messaging and other tools to disseminate information to residents and key stakeholders
Collaborate with the team to respond to general inquiries from residents, and other stakeholders (written, phone calls and in-person)
Coordinate educational community-wide workshops, events, and outreach programs to grow community knowledge and familiarity with the community vision, guidelines and architectural standards
Attend after-hours events and meetings as necessary
Work collaboratively with broader Community Life team and colleagues to mine best practices and ensure efficiencies of scale
Qualification
Required
Bachelor's degree or college degree preferred
Two to three years of progressive experience in hospitality, event management, recreation management, non-profit management or related field with transferrable skills required
Must be comfortable with a minimum of 60% of travel and onsite participation per week, depending on community needs required
Experience working in a master-planned community setting highly desirable
Volunteer management experience ideal
Proficiency in a wide range of software including Microsoft Office Suite, social media channels (Facebook, Instagram, Twitter), WordPress and others; familiarity with HTML, Adobe design suite and photo editing software desirable
Work a flexible schedule, including evenings, weekends and some holidays
Provide one's own transportation for off-site programs, meetings with partners, picking up necessary supplies, etc.; must have a current drivers' license and an acceptable driving record
Frequently lift and/or move up to 30 pounds and be on feet for extended periods
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Company
Cohere
Founded as DMB in 1997, Cohere is a placemaking and community management firm dedicated to cultivating connected, thriving neighborhoods.