Community Foundation for Greater Atlanta · 2 weeks ago
Managing Director of Information Technology
Atlanta, GA
Contract
Onsite
Director/Executive
$215K/yr - $225K/yrCommunity Foundation for Greater Atlanta (CFGA) is one of the nation’s premier philanthropic institutions, managing over $1.6 billion in assets. The Managing Director of Information Technology (MDIT) will serve as the senior technology leader responsible for shaping and executing the Foundation’s enterprise technology strategy, leading a team of IT professionals, and managing the organization’s IT Managed Services Provider.
CharityCommunitiesNon Profit
Responsibilities
Develop and execute a multi-year technology roadmap aligned with CFGA’s strategic goals and operational needs
Establish and co-chair an IT Steering Committee to prioritize initiatives, manage risks, and ensure organizational alignment
Serve as a technology thought partner to the COO though framing strategic choices, capabilities, and risk posture; present options/recommendations to Senior Leadership (SLT) and, as needed, the Board
Maintain and continuously improve IT policies, controls, and documentation related to cybersecurity, data governance, and disaster recovery
Lead the full implementation of the Foundant ERP platform, from discovery and design through go-live, stabilization, and continuous improvement, to ensure a scalable system aligned with organizational needs
Architect the ERP’s back-end foundation, including business rule, data models, Role-Based Access (RBA), automated workflows, and integrations that enable secure, efficient, and reliable operations
Integrate the ERP with enterprise systems to create a unified technology ecosystem, streamline data flows, and improve cross-functional visibility
Drive user adoption through targeted training, clear documentation, and structured change-management strategies that maximize system value and minimize resistance
Design CFGA’s enterprise data architecture to ensure accuracy, consistency, and accessibility across systems
Manage business intelligence solutions to deliver role-based dashboards and reports for leadership, board, and donor insights
Uphold data privacy, retention, and compliance standards consistent with state and federal regulations
Strengthen CFGA’s cybersecurity posture through proactive management of identity access (SSO/MFA), patching, endpoint protection, and cloud security
Maintain and regularly test business continuity and disaster recovery plans
Ensure IT operations meet compliance, audit, and risk management requirements
Oversee daily IT operations, including infrastructure, networking, devices, and system performance
Manage the IT Managed Services Provider (MSP) relationship by ensuring adherence to service-level agreements (SLAs), responsiveness, and accountability for performance, security, and cost
Coordinate escalation protocols and periodic performance reviews with the MSP to ensure reliable, user-focused IT support
Partner with the MSP to forecast technology needs, implement upgrades, and optimize CFGA’s cloud and security environment
Lead, coach, and empower a four-person internal IT team and manage the Managed Service Provider with a leadership approach grounded in trust, accountability, and autonomy, not micromanagement
Cultivate a culture shift where IT is recognized as a strategic partner and innovation enabler, not just a service provider
Drive a team culture that values proactive problem-solving, transparent communication, and continuous learning
Champion change management across the Foundation by clearly communicating the “why,” building buy-in, and supporting staff through transitions
Build strong project management discipline and maturity across the team—balancing structured waterfall-style planning and documentation for large enterprise initiatives (e.g., ERP, infrastructure) with agile, iterative delivery for ongoing enhancements and user-facing improvements
Develop clear success metrics, including ERP/Foundant adoption benchmarks, IT service performance, and user satisfaction
Engage and motivate cross-functional teams by “selling the vision” of enterprise-wide initiatives and securing organizational buy-in
Manage the IT operating and capital budgets with transparency and fiscal discipline
Negotiate and oversee contracts with the MSP, software vendors, and implementation partners
Conduct business case analysis and cost-benefit evaluations for major technology investments
Qualification
Required
Proven experience in leading technology strategy and execution in a nonprofit or similar environment
Hands-on experience with back-end systems design, including data models, permissions/RBAC, workflow automation, and integration patterns
Experience in implementing ERP systems, specifically Foundant or similar platforms
Strong understanding of data architecture, business intelligence solutions, and analytics
Proven ability to manage cybersecurity and compliance standards
Experience in overseeing IT operations, including infrastructure, networking, and system performance
Demonstrated leadership skills with the ability to coach and empower a team
Strong project management skills with experience in both waterfall and agile methodologies
Ability to manage budgets and vendor relationships effectively
Excellent communication skills, with the ability to present options and recommendations to senior leadership and boards
Preferred
Experience in the philanthropic sector or with community foundations
Familiarity with cloud security and identity access management
Experience in change management and driving organizational culture shifts
Knowledge of state and federal data privacy and compliance regulations
Company
Community Foundation for Greater Atlanta
The Community Foundation for Greater Atlanta inspires and leads the Atlanta region toward equity and shared prosperity for all who call it home.
Founded in 1951
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$15M2023-02-06Grant· $15M
Leadership Team
Diana Champ Davis, CPA
VP of Capacity and CFO
Novella Noble
Chief People Officer
Recent News
Seattle TechFlash
2025-04-12
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