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Surv · 3 weeks ago

Marketing & Operations Lead

Antioch, TN

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Surv is a growing handyman and home remodeling company based in the Nashville area. They are hiring a Marketing & Operations Lead to drive revenue growth while supporting daily operations, focusing on marketing strategy, analytics, and operational execution.

CommercialIndustrialService Industry

Growth Opportunities

Responsibilities

Develop and execute marketing strategies to support monthly revenue growth

Manage marketing budgets and track return on investment

Analyze marketing performance metrics and conversion data

Maintain efficient marketing spend and cost-per-lead targets

Oversee external PPC and pay-per-lead marketing agencies

Coordinate marketing collateral logistics and vendor relationships

Handle inbound phone calls as needed

Schedule customer appointments and provide initial estimates

Dispatch field technicians and installers efficiently

Support day-to-day operational needs to keep jobs moving on schedule

Manage and support a call center team

Improve lead conversion rates and appointment quality

Build scalable processes for marketing, scheduling, and dispatch

Collaborate with ownership on growth planning and execution

Qualification

Marketing strategyPPC managementLead generationAnalytical skillsTeam leadershipHome improvement knowledgeStartup environment adaptabilityProblem-solving skills