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Quantum Health · 2 weeks ago

Senior Manager Business Systems-Salesforce

United States

Full-time

Remote

Senior Level

7+ years exp

Quantum Health is a privately-owned healthcare navigation organization dedicated to simplifying healthcare for its members. The Senior Manager of Business Systems will oversee the Salesforce platform and finance systems, ensuring they align with user needs and support company growth.

Health CareHospitalMedical Device

H1B Sponsor Likely

Hiring Manager

Amanda Thornsberry

Responsibilities

Develop strategy and positioning of the Salesforce platform for use by Sales, CEG, Marketing and Operations. Continual evaluation of business needs against platform functionality

Build and maintain strategy around Finance systems, working closely with functional leaders to ensure deployed technology meets user needs. Assist functional leaders in exploring new technology to support the growing business (i.e. Gen AI, Data Analytics and Finance Processing tools)

Coordinate with the IT team to integrate Salesforce and Financial data with other IT managed platforms/data warehouses as required by the business’s initiatives. Ensure data security meets company standards and support SOC II and financial audits as needed

Manage ongoing system administration (maintaining user roles, security settings, profiles, work-flow rules and data integrity). Monitor and resolve issues/bug fixes

Oversee documentation and maintenance of internal controls for key data points and processes within the assigned systems. Create and maintain documentation on processes, policies, application configuration and training materials for users

Develop and maintain relationship with vendor account representatives and related product representatives (i.e. Salesforce, Adaptive, Sage Intacct, IronClad, etc.)

Lead and manage Salesforce and Finance administration staff in support of above functions

All other duties as assigned

Qualification

SalesforceSalesCloud certificationCPQ certificationFinance systems experienceSage IntacctWorkday AdaptiveAlteryxAnalytical skillsRelationship managementCritical thinkingWritten communicationVerbal communicationIntrapersonal communicationTeam leadership

Required

Bachelor's or associate degree with preferred major in Business or Information Technology

Salesforce SalesCloud and CPQ certifications required

7-10 years of strong technical and functional experience with Salesforce

Subject Matter Expert (SME) on operations/processes/configuration of Salesforce

Exceptional critical thinking and analytical skills

Excellent written and verbal communication skills

Exceptional relationship management and intrapersonal communication skills

Desire to develop, lead and manage team of internal Salesforce and Finance system administration staff

Protect of our company and member's data every day by committing to work within our company ethics and policies

Preferred

Experience supporting Finance systems is preferred, but not required

Company

Quantum Health

Glassdoor3.7

Quantum Health provides advocacy and support for employee benefits and healthcare management.

Founded in 1999

Columbus, Ohio, USA

1001-5000 employees

http://quantum-health.com

H1B Sponsorship

Quantum Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)