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Harbor Freight Tools · 2 weeks ago

Sr. Manager, Merchandising Strategy and Operations - Remote

United States

Full-time

Remote

Senior Level, Lead/Staff

$127K/yr - $190K/yr

8+ years exp

Harbor Freight Tools is a national tool retailer with significant growth potential. The Senior Manager of Merchandising Strategy & Operations is responsible for defining and driving the merchandising department's strategy and performance outcomes, focusing on improving internal tools and processes.

ManufacturingRetail

Responsibilities

Support the development and execution of Merchandising strategy, department priorities, KPIs, and OKRs, with a focus on Price and Promotion effectiveness and scalability

Lead internal process improvement initiatives across Merchandising, including pricing, promotions, ESP, reporting, and planning workflows

Own and evolve internal tools, systems, and processes used by the Price & Promotion group to improve execution, visibility, and decision-making

Partner with Merchandising leadership to support department budgeting, resource planning, and prioritization to achieve financial and operational goals

Provide strategic and operational support for the ESP program, including process optimization, performance tracking, and cross-team coordination

Manage and develop a team of project managers and specialists responsible for driving execution of department initiatives and special projects

Translate high-level strategy into structured workplans, timelines, and deliverables that can be executed across large, cross-functional Merchandising teams

Drive execution of complex, multi-workstream initiatives, ensuring alignment across Merchandising functions and timely delivery

Establish and maintain reporting, dashboards, and performance reviews to track KPIs, identify gaps, and surface improvement opportunities

Lead continuous improvement efforts by identifying inefficiencies, standardizing best practices, and improving operating rhythms

Review systems and processes to ensure scalability as the business grows, recommending enhancements or new capabilities as needed

Coordinate with cross-functional partners (Inventory, Finance, Store Ops, IT, Legal, etc.) as needed to support Merchandising initiatives and remove execution barriers

Qualification

Analytical skillsProject managementLeadership experienceBusiness degreeMicrosoft Office SuiteCommunication skillsTime managementInterpersonal skillsCritical thinking

Required

Bachelors' Degree required, preferably with a Business major or related field; MBA preferred

Minimum of 8 years of relevant experience required

Minimum 4 years people leadership experience

Minimum of 2 years of project management experience

Ability to deal with ambiguity, think outside the box and provide a continuous flow of new ideas and process improvements

Results-oriented. Ability to execute and carry out strategic and operational plans

Excellent time management and planning skills, organized with the ability to multitask, exceptional follow up skills and able to meet deadlines

Refined critical thinking skills

Strong analytical skills with desire to make data-driven decisions

Able to maintain and develop internal and external relationships

Self-starter, can take limited direction and run with a project

Strong interpersonal skills

Effective communication skills

Strong knowledge of Microsoft Office Suite

Benefits

Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.

Eligible Associates are able to enroll in our company’s 401k plan.

Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays).

Paid sick time up to 80 hours per year unless otherwise required by law.