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Workwear Outfitters · 1 week ago

Coordinator, Quality Control ISO

Nashville, TN

Full-time

Onsite

Entry, Mid Level

3+ years exp

Workwear Outfitters is a leading supplier of work apparel and footwear, and they are seeking an ISO Quality Coordinator to support their quality management system processes. This role involves ensuring compliance with ISO 9001 standards, facilitating training, and coordinating improvement activities to maximize customer satisfaction.

ApparelFashionManufacturingRetailShoesTextiles

Responsibilities

Acts as the lead facilitator for WWOF (Nashville based) quality management system (QMS) to meet ISO 9001 certification requirements

Assists Quality Management with objectives and coordinates improvement activities in cooperation with other managers to maintain conformance and continuous improvement, ultimately maximizing customer satisfaction

Assists all areas that are in, or interact with, the Nashville area QMS activities to ensure continuous improvement and control over process outputs

Plans, promotes, organizes, and/or supports training activities, internal audits, internal auditor competency, document control, corrective actions, opportunities for improvements, and changes related to the QMS and ISO 9001. May be required to write training documentation and work instructions for QMS processes

Supports and facilitates reactions and responses to non-conformance reports and corrective action requests

Supports and facilitates the issuing and reviewing of Supplier Corrective Actions

Trains, develops, and assists ISO 9001 representatives in meeting their objectives and responsibilities

Facilitates the maintenance of our ISO 9001 certification

Ensure the education of new hires and the on-going development of WWOF’s QMS

Compiles and executes bi-annual Management Review meeting with Senior Leadership Team, and monitors all follow up activities

Provides first level technical support for Quality Management System software and performs System Administrator functions

Functions as primary contact for the ISO 9001 Registrar, maintaining communication, scheduling, and planning external audits, and responding to findings

Travels to suppliers, facilities, and training as needed or required

Supports the Quality Lab as needed in maintaining the ISO IEC 17025 accreditation

Supports One West as needed in maintaining the ISO 9001 conformance

Support other Quality Department team functions as needed

External training required as soon as possible for ISO 9001 lead auditor

Future requirements for additional training

Qualification

ISO 9001 certificationQuality management systemsMS ExcelMS WordMS PowerPointReport writingTeam leadershipCommunication skills

Required

Bachelor's Degree and some experience/exposure to quality, textile, or product design OR 3-5 years of experience in quality, textile, or product design

Knowledge of quality management systems and processes

Proficient in MS Excel, Word, and PowerPoint

Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures

Ability to write reports, business correspondence, work instructions, and procedure manuals

Ability to effectively present information and respond to questions from leaders, employees, and customers

Ability to lead teams in resolving problems in various situations with multiple departments