Apply on Employer Site

ANI Pharmaceuticals, Inc. · 2 weeks ago

Director, Sales Operations

500 Alexander Park Drive, Princeton, NJ, 08540, US

Full-time

Onsite

Lead/Staff, Director/Executive

$185K/yr - $210K/yr

5+ years exp

ANI Pharmaceuticals, Inc. is seeking a Director of Sales Operations who will provide operational support to the Field Sales organization and key CRM stakeholders. This role involves leading the strategic development of commercial platforms and processes, ensuring effective field force execution, and collaborating cross-functionally to support CRM needs.

BiotechnologyHealth CareManufacturingPharmaceutical

Responsibilities

Oversight of Veeva CRM, Align, Network, Link for Key People

CRM data inputs & data flow management

HCP/HCO data stewardship (OpenData, Network)

Territory alignments, targeting & field reporting

CRM support for Sales, Marketing, Medical, SD&A

Ownership of field technology training related to Veeva CRM & speaker programs

Call planning and multi-channel engagement optimization

Territory/area performance trend analysis

Identification of field efficiency opportunities

Sales force sizing, structural assessments & expansion planning

Ensuring effective tactical execution across sales teams

Partnering with Sales Leadership, Marketing, Analytics, Training

Supporting new business development initiatives

Coordinating with external vendors and cross-functional teams

Delivering timely insights, reporting, and operational alignment

Develop/deliver technology training materials

Support system proficiency and adoption

Train teams on Veeva CRM, field tools, and speaker program processes

Bridge field reporting education gaps within sales teams

Managing sales reporting & incentive compensation inquiries

Producing actionable metrics and operational insights

Ensuring high-quality account, affiliation, and sales data

Supporting targeting, segmentation, and analytics-driven decisions

Execute & manage day-to-day vehicle reimbursement operations

Ensure compliance, accuracy, and timely issue resolution

Support future-state commercial model design

Develop capabilities in advance of new product or team expansions

Align operational infrastructure with long-term commercial strategy

Qualification

Sales OperationsVeeva CRMData ManagementMicrosoft ExcelHealthcare Sales Data AnalysisProject ManagementStakeholder ManagementCommunication Skills

Required

BA or BS degree required

5-8 years Sales Operations experience in the Pharma/Biotech industry

Detailed understanding of sales operations processes, sales data tracking, sales force automation, sales reporting, promotion response concepts and sales force alignments

Proficient in all aspects of analyzing healthcare sales data and field force activities

Proficient in Veeva suite of commercial platforms, including Veeva CRM, OpenData/Network, and Align

Excellent verbal, written, presentation and stakeholder management skills to effectively influence and manage expectations with sales leadership and cross-functional teams

Strong project management skills required

Advanced proficiency in Microsoft Excel (PivotTables, VLOOKUP, etc.), PowerPoint, Outlook, and Teams required