SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 2 weeks ago
Restoration Job File Coordinator JFC
Dallas, TX 75233
Full-time
Onsite
Entry Level
$18/hr - $22/hr
1+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to helping people through difficult situations caused by fire and water damage. They are seeking a Job File Coordinator who will provide excellent customer service and manage job files from start to finish, ensuring a high level of service is maintained throughout the process.
Responsibilities
Provide excellent customer service
Communicate details to Clients as related to claims
Perform detailed and accurate data entry
Take ownership of the job until completed
Perform general administration duties
Assist other departments, as needed
Qualification
Required
Ability to learn new software systems
1+ year(s) of administrative or office-related experience
Customer service experience, quality assurance, and scheduling a plus
Experience in the service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Ability to complete a background check subject to applicable law
Preferred
Minimum of HSD/GED preferred
Benefits
Competitive salary
Health insurance
Paid time off
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase