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Cortland · 2 weeks ago

Assistant Community Manager-Cortland Deerfield Station-Deerfield Beach, FL

US-FL-Deerfield Beach

Full-time

Onsite

New Grad, Entry Level

Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm. As an Assistant Community Manager, you will help oversee the operations of a multimillion dollar, multifamily apartment home community, addressing resident issues and ensuring compliance with community rules.

ConstructionHome RenovationProperty ManagementReal Estate

Responsibilities

Always ready to take charge and find a way to fix residents’ issues – no matter what they are

Relate well to all types of personalities – even if they seem to come from a totally different planet

Able to shift gears quickly and often; one minute you’re billing and filing, and the next you’re fielding a call about excessive noise or a leak in an apartment

Love listening to people’s problems and then dishing out good advice

Give residents what they want whenever possible, but understand that rules are made for a reason and feel comfortable laying down the law when necessary

Handle difficult tasks with empathy, but never shy away from a challenge

Won’t lose sleep knowing that tomorrow you may have to collect delinquent rents or even carry out an eviction

Share the organization’s priorities with your team, making sure they follow protocol and motivating them to go above and beyond the call of duty

Keep track of a crazy number of details – without feeling like your head might explode

Can find the fun in methodically arranging a mountain of documents into super-organized, color-coded files

Keep information so orderly that a third grader could easily tell which units are vacant, which are late on rent, and which have maintenance issues

Act as the gatekeeper of information, accumulating details and documents (like site photographs and rent collection receipts) to create insightful community status reports

Qualification

Problem solvingOrganizational skillsEmpathyTeam motivationCommunication

Required

Ability to take charge and find solutions to residents' issues

Ability to relate well to all types of personalities

Ability to shift gears quickly between tasks

Enjoy listening to people's problems and providing advice

Ability to enforce rules while maintaining empathy

Comfortable handling difficult tasks and challenges

Ability to collect delinquent rents and carry out evictions if necessary

Ability to share organizational priorities and motivate team members

Strong organizational skills to manage multiple details

Ability to methodically arrange documents in an organized manner

Ability to keep information orderly and accessible

Act as a gatekeeper of information and create community status reports

Company

Cortland

Glassdoor3.7

Cortland® is a product-to-people, multifamily real estate investment, development, and management company that in-sources most of its multifamily development, design, construction, renovation, management, and ownership functions – all with the goal of providing residents excellent, hospitality-driven living experiences.

Founded in 2005