Customer Service Administrative Professional jobs in United States
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SAFEbuilt ยท 1 week ago

Customer Service Administrative Professional

SAFEbuilt is a company that provides Community Development services, and they are seeking a talented and experienced Customer Service Administrative Professional to join their team. The role involves interfacing with customers, issuing and tracking permits, and maintaining organized systems for various documents and data.

CommunitiesConstructionTransportation

Responsibilities

Interfacing with all customers to service their building department related needs
Issuing and/or tracking permits through the permitting process, beginning with application acceptance, plan review, inspections and permit closure
Establishing and maintaining systems to ensure that all files, letters, reference manuals, field inspection reports, permit files, blueprints, drawings, and other data or material is maintained in an organized fashion
Working with plans examiners and inspectors throughout the company to develop and ensure consistent processes

Qualification

Microsoft Office SkillsPermitting software experienceBuilding knowledgeCustomer service experienceOrganizationPeople skillsIndependent judgmentMulti-taskingICC Permit Technician CertificationTime managementAttention to detail

Required

Interfacing with all customers to service their building department related needs
Issuing and/or tracking permits through the permitting process, beginning with application acceptance, plan review, inspections and permit closure
Establishing and maintaining systems to ensure that all files, letters, reference manuals, field inspection reports, permit files, blueprints, drawings, and other data or material is maintained in an organized fashion
Working with plans examiners and inspectors throughout the company to develop and ensure consistent processes
Possess the ability to positively interact with the other staff members, the general public, contractors, governmental entities, and other clientele
Good time management, organization, telephone, attention to detail, and people skills
Must be able to perform multi-task operations with frequent interruptions
Perform a variety of duties requiring use of independent judgment and technical knowledge
Excellent Microsoft Office Skills and permitting software experience are a must
2+ years of administrative/customer service experience required

Preferred

Building and/or construction knowledge or background preferred
Permitting and/or municipal experience is a plus
ICC Permit Technician Certification is a plus

Benefits

Health, dental, vision, life, and disability insurances
Paid holidays
Paid time off
Matching 401K Plans
Wellness programs
Paid training
Step increases for additional certifications and licenses

Company

SAFEbuilt

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Safebuilt is a provider of community development services for local governments and public agencies.

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-11-14Acquired

Leadership Team

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Mike McCurdie
President/CEO
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William Brown
Interim Chief Financial Officer
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Company data provided by crunchbase