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Wells Fargo · 1 month ago

Trade Finance and Supply Chain Customer Services & Implementation Lead

CHARLOTTE, NC

Full-time

Onsite

Senior Level

5+ years exp

Wells Fargo is seeking a Lead Trade Services Specialist to lead US Trade Operations Customer Delivery & Implementation, Transaction Risk and Compliance Management. The role involves mitigating risk, ensuring customer satisfaction, and providing recommendations on existing policies while collaborating with various teams.

BankingFinancial ServicesFinTechInsurancePayments

Responsibilities

Mitigate risk to the bank and the customer to ensure customer satisfaction by processing letter of credits, collections, open accounts and supply chain products

Responsible for Customer implementation, service delivery and customer interactions to successfully onboard new customers, implement and offer products, services and help educate clients on right products, services with prudent risk and compliance policies

Provide recommendations and enhancements on existing policies, practices, and procedures

Implement complex letter of credit structure, documentation, governing rules, internal policies, and credit risk implications

Make decisions in complex and multi-faceted situations requiring understanding of rules and regulations, governing letter of credit products with a full working knowledge of standby letters of credit

Strategically collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Team lead and support the organization in following areas

Customer Implementation and Middle Office Services

Global Trade Advisory Services when applicable

Senior SME on Trade Transactions and Industry Rules

Partner with GRT Trade and Supply chain finance go to market teams

Qualification

Trade Services experienceCustomer implementationCertified Documentary Credit SpecialistAnti-Money Laundering regulationsPartnership developmentTrainingSupportTeam management experienceCommunication skills

Required

5+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred

4+ years' experience with Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects

Experience as a Team Lead, in a team management role, and/or leading transformation changes

Experience operating in Customer implementation, middle office and working with customers and sales

Experience developing partnerships and collaborating with other business and functional areas

Certified Documentary Credit Specialist (CDCS) Certification

In-depth knowledge of Uniform Customs and Practice for Documentary Credits (UCP), International Standard Banking Practice for the Examination of Documents (ISBP), Uniform Rules for Collections (URC) and other International Chamber of Commerce (ICC) publications

Experience and/or ability to provide training and support to internal teams on trade operations and compliance

Certified Anti Money Laundering Specialist (CAMS) or Association of Certified Anti-Money Laundering Specialists (ACAMS) Trade Based Money Laundering Certificate

Anti-Money Laundering (AML)/Trade Based Money Laundering (TBML) regulations and internal compliance policies relating to trade transactions, ensuring adherence to global sanctions and suspicious activities monitoring

Experience resolving red flag issues that arise during transactions processing relating to trade finance products including but not limited to letters of credit, documentary collections, and open account

Subject matter expert on Trade transactions red flag dispositioning and determining when to escalate

Excellent communication skills and ability to articulate complex material to a diverse audience