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WinnCompanies · 6 hours ago

Quality Assurance Technician - Maintenance (Campbell Crossing)

Fort Campbell, TN

Full-time

Onsite

Mid Level

3+ years exp

WinnCompanies is searching for a Quality Assurance Technician – Maintenance to join their team at Fort Campbell, KY. This role is responsible for verifying the quality of work completed internally and through subcontractors in the service department and COM department.

Financial ServicesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Inspects and verifies subcontracted and in-house work for on-time completion and quality

Inspects the quality of repairs such as plumbing, electrical, appliance, carpentry, vinyl tile, flooring repairs and landscaping

Coordinates with subcontractors to inspect completed work

Maintains a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators

Monitors WO after COM and other service reports for trends

May be requested to assist with determination and assessment of resident-caused damages

May be responsible for receiving purchase orders (POs) and close Work Orders (WOs)

May be responsible for quality and subcontractor verification on Change of Occupancy Maintenance (COMs)

May produces Quality Control Reports based on random sampling and inspection of services

May research customer complaints and surveys for resolution and trending

May be asked to perform basic maintenance of property. Duties include, but are not limited to cleaning, painting, interior/exterior decorating and maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc

May serve as a General Maintenance Technician as demands require

Performs other duties as assigned

Qualification

General maintenanceMultiple trades competencyFacilities experienceMicrosoft OfficeYARDI softwareCommunication skillsTeamwork

Required

High school diploma or GED equivalent required

3-5 years facilities or maintenance experience required

Must have demonstrated skills or experience in general maintenance or construction

Must have a competency in multiple trades such as Carpentry, painting, plumbing, electrical, HVAC or appliance. Certifications preferred

Certification/Licensure: Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy

Proficiency with mobile devices and platforms and Microsoft Office is required

Preferred

Certifications preferred

YARDI or other similar industry software is preferred

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families