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Wanzl North America · 1 week ago

Sales Application Engineer

Denver, NC

Full-time

Onsite

Senior Level

5+ years exp

Wanzl North America is a leading entrepreneurial force in the retail market, and they are seeking a Sales Application Engineer to assist the Sales and Product Management departments. This role involves providing technical support, serving as a subject matter expert, and facilitating communication between the sales team and R&D department to ensure customer needs are met.

Consumer GoodsManufacturingRetail

Responsibilities

Provide technical support and guidance to the sales team, enabling them to effectively communicate product capabilities and benefits to customers

Support the sales team throughout the sales process, from lead generation to closing deals

Serve as the technical subject matter expert during customer interactions, providing detailed explanations and insights into our products and solutions. Includes technical demonstrations and presentations to potential clients

Assist in development and present technical proposals and solutions to customers, ensuring alignment with their needs and expectations. Includes ensuring that proposed solutions and customer specifications are feasible and align with the company’s capabilities

Act as a liaison between the sales team, Product Managers, and the R&D department, facilitating effective communication and collaboration

Participate in customer meetings, site visits, pre-install site surveys, and presentations to gather requirements and provide technical expertise

Assist in the development and review of technical documentation, including product specifications, drawings, and proposals

Develop CAD drawings for use in project proposals, permit submissions, and internal project pricing

Review on-site pre-surveys & provide design validation

Assist with installations and demonstration setups of technologies integrated with relevant products

Stay updated on building codes and compliance, industry trends, technological advancements, and competitor products to provide valuable insights and recommendations

Attend trade shows, conferences, and other industry events to promote the company’s offerings

Provide technical training and support to the sales team

Qualification

Sales Application EngineeringSolidworksAutoCADTechnical documentationCustomer requirements analysisProject managementCustomer service skillsCommunication skillsInterpersonal skillsProblem-solving skillsTeam collaborationSelf-motivated

Required

Proven experience in a Sales Application Engineering role, preferably within the retail solutions industry

Strong technical background with the ability to understand and explain complex engineering concepts

Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams and the ability to explain technical information to non-technical stakeholders. Additionally, must demonstrate the ability to build and maintain relationships with clients and internal teams

Demonstrated ability to work collaboratively in a team environment and manage multiple projects simultaneously

Proficiency in technical documentation and proposal writing

Strong problem-solving skills and a proactive approach to addressing customer needs

Bachelor's degree in Engineering, Business, or a related field

Minimum five (5) years of related industry experience

Proficient in Solidworks and AutoCAD or related software programs

Knowledge in Microsoft software suite

Demonstrated project management and leadership ability

Highly organized with excellent written and oral communication skills

Experience capturing customer requirements and translating them into recommendations

Strong technical aptitude and advanced problem-solving skills

Exemplary customer service skills

Self-motivated, high initiative, self-directed

Ability to travel up to 30% including occasional international travel

Preferred

Familiarity with R&D processes and new product development (NPD) is a plus

Company

Wanzl North America

In addition to being the largest manufacturer of shopping carts in North America, Wanzl has solutions for asset protection, point-of-sale, and materials handling.

Founded in 2012

Newton, North Carolina, USA

201-500 employees