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Forrest Solutions · 3 weeks ago

Mailroom Specialist

NYC Metro Area

Full-time

Onsite

New Grad, Entry Level

Forrest Solutions is seeking a dependable and detail-oriented Mailroom Specialist to support daily mail operations and internal delivery needs. This role involves ensuring timely and accurate handling of mail, packages, and courier services while maintaining strong customer service and secure document handling.

ConsultingCRMInformation TechnologyLegalStaffing Agency

H1B Sponsor Likely

Hiring Manager

Megan Taraborelli

Responsibilities

Receive, sort, and distribute incoming mail, packages, and courier deliveries

Prepare, meter, and process outgoing mail and shipments

Maintain accurate logs for all incoming and outgoing packages

Verify delivery details, including signatures and tracking information

Deliver documents, packages, and materials to internal departments promptly and professionally

Coordinate scheduled pickups with courier vendors (FedEx, UPS, DHL, local messengers)

Handle time-sensitive and confidential materials with urgency and discretion

Track deliveries and follow up to ensure completion

Monitor and replenish mailroom supplies (envelopes, postage, labels, packing materials)

Operate mailroom equipment (postage meters, scanners, printers, packaging machines)

Assist with bulk mailings, labeling, and assembly for company-wide communications

Maintain a clean, organized, and compliant mailroom environment

Respond to employee inquiries regarding shipping, receiving, and delivery status

Notify recipients of package arrivals or delivery issues

Provide guidance on mailing procedures, shipping options, and timelines

Coordinate interoffice pouch or shuttle deliveries, if applicable

Assist with document reproduction, scanning, copying, or administrative tasks

Support facilities or operations teams with special deliveries, event materials, or document runs

Monitor and report mailroom or delivery issues to supervisors

Follow company policies for the secure handling of confidential documents

Ensure compliance with postal, shipping, and safety regulations

Maintain professionalism and confidentiality at all times

Qualification

Mailroom operations experienceCustomer service skillsOrganizational skillsBasic computer proficiencyPunctualityTime-management skillsAttention to detailReliability

Required

Ability to lift packages and materials as required (typically up to 30–50 lbs)

Strong organizational and time-management skills

Good communication and customer service skills

Basic proficiency with computers, scanning devices, and mailroom equipment

Reliability, punctuality, and a strong attention to detail

Preferred

Prior mailroom, messenger, or office services experience

Company

Forrest Solutions

Glassdoor3.0

Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm.

Founded in 1976

New York, New York, USA

1001-5000 employees

https://www.forrestsolutions.com/

H1B Sponsorship

Forrest Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)