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JBT Marel · 2 days ago

Field Service Technician - Remote

United States

Full-time

Remote

Mid Level

$62K/yr - $84K/yr

3+ years exp

JBT Marel is one of the largest solutions providers to the global food processing industry. They are seeking a Field Service Technician responsible for the installation, commissioning, and maintenance of equipment at customer sites, along with providing training and support. The role requires extensive travel and involves working closely with customers and internal teams to ensure quality service and support.

Food and Beverage

H1B Sponsor Likely

Hiring Manager

Eric Barre

Responsibilities

Install & commission new systems within the schedule and budget provided by the project team

Provides emergency or unscheduled repairs of equipment; is available for customer care at short notice

Performs regular preventive maintenance on equipment with the coordination of clients, such as equipment inspections and small repairs

Provides advisory services during equipment install, service and repair visits by instructing third parties and performing quality reviews to ensure that quality standards are being met

Reads and interprets equipment manuals to perform required maintenance and service

Reads and interprets electrical and mechanical CAD drawings, P&ID’s, and flow schemes

Accurately prepares and submits inspection reports, service reports, time sheets, and expense reports in a timely manner to Field Service Coordinator or Field Service Manager

Adheres to JBT Marel dispatch and other employee policies

Inspection of assembled equipment, to ensure proper installation

Inspection of all operating parts to ensure proper operation within expected tolerances

Maintains inspection records of equipment; determining trends affecting equipment and assessing how to make corrections

Recommends equipment modifications to eliminate future performance problems and replacement part orders

Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties

Interact with internal and external project managers during field projects

Consults with engineering team to resolve unusual problems in system operation and maintenance

Clearly and professionally interact with customer, regarding status of commissioning, daily

May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance

Ensure that time sheets are signed off by the customer and inform customer prior to working additional time in which customers would be invoiced

Take and respond to customer service, emergency, and breakdown calls during business hours. (Could be asked to take calls after hours on occasions.)

Travel, approximately 90%, up to 6 weeks at a time

Qualification

Field Service Technician experienceHydraulicElectrical printsPLC ladder logicPrecision measurement instrumentsInstallation of capital equipmentUltra-high pressure cuttingProactive mindsetCommunication skillsWork independentlyTeam collaboration

Required

3+ years of experience in a Field Service Technician capacity, preferred

AS, AAS, or equivalent education/work experience

Willing to travel up to 90%, domestically and internationally

Ability to read and interpret hydraulic, electrical, and mechanical prints, along with PLC ladder logic, a plus

Use of precision measurement instruments

Proactive mindset, self-starter, with demonstrated ability to meet deadlines while working as a team

Ability to work independently

Excellent verbal and writing communication skills with proficiency in MS Outlook, Word, Excel, & web-based data bases

Experience installing multimillion dollar capital equipment products

Valid Driver's License and valid passport

Preferred

Experience with ultra-high pressure or water jet cutting machines desired

Previous work experience in a food processing facility desired

Benefits

We have competitive health and welfare benefits and more!

Three options of medical coverage through United Healthcare

Two options of dental coverage through Delta Dental

Vision coverage through VSP

Paid holidays

Paid vacation

Company paid Short Term Disability, Long Term Disability, and Life Insurance

401(k) retirement plan with company match - up to 6.5%

Tuition Reimbursement (eligible after 2 years)

Employee discounts on products and services like event tickets, personal cell phone service, car insurance, and more

Company

JBT Marel

JBT Marel is a leading global provider of equipment, integrated technology, and services to the food and beverage industry.

Founded in 1884

Lakeland, Florida, USA

10001+ employees

https://welcome.jbtmarel.com/jbt-marel/home

H1B Sponsorship

JBT Marel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)