MedStar Health · 3 weeks ago
Director Operations - MedStar Heart Vascular Institute (MHVI)
Baltimore, MD
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMedStar Health is seeking a Director of Operations for the MedStar Heart Vascular Institute. This role is responsible for coordinating and monitoring operational and financial performance across multiple clinical offices, ensuring efficient patient care and managing a diverse team.
Health CareMedical
Responsibilities
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations
Develops and initiates external marketing plans for the region by evaluating referral patterns and establishing and maintaining relationships with new and existing referring physicians to improve patient access to services and promote visibility in our community
Develops and monitors physician schedule deployment to maximize patient access ensure efficient use of practice resources to improve the financial performance of the region
Directs and manages the daily operations of office/department programs and services or regions by actively problem solving and communicating essential data to physicians managers and staff to assure services are effectively rendered in an efficient working environment
Oversees diverse team of clinical and administrative staff in the areas of responsibility. Interviews hires evaluate the performance of managers and staff assigned and when necessary disciplines and discharges. Develops performance evaluation standards and objectives and may monitor and evaluate staffs performance
Directs the financial performance of the region by developing overseeing and monitoring physician deployment providing purchasing oversight evaluating work RVU activity developing regional budgets and resolving budget variances to achieve best practice benchmarks and ensure operational viability
Ensures facilities and equipment are maintained to provide a professional setting with fully functioning equipment for the patient care experience. Provides analysis and recommendations for capital equipment purchases and office expansions
Establishes and maintains a regulatory/compliance environment by following organizational policy and procedures and ensures that mandatory training programs are effectively implemented to ensure compliance to state local and federal standards and regulations
Maintains current knowledge of health care issues standards of practice CPT/ICD-9 codes and professional group activities to facilitate effective planning/management
Manages human resources of the offices in collaboration with the Human Resources Manager and Office Managers by reviewing and implementing organizational policies and procedures analyzing and recommending efficient staffing strategies and recommending and approving employee and managerial developmental plans
Monitors patient satisfaction levels at clinical offices to ensure that all patient complaints are effectively handled to attain maximum patient satisfaction. When necessary will act as a patient advocate to provide support to managers and resolve sensitive and/or escalated issues
WHC WCI location: Supports the Executive Director in MedStar Georgetown Cancer Institute's initiatives in the southern region and across MedStar Health. Ensures ongoing compliance with NAPBC and Commission on Cancer accreditation standards. May be responsible for the Fellowship Program
Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams
Qualification
Required
Bachelor's degree in business/health administration or equivalent combination of education and experience required
5-7 years Management experience in a health care or managed care setting; prior experience managing multiple clinical locations required
Demonstrated organizational problem-solving interpersonal oral and written communication skills: knowledge of healthcare and CPT coding regulations required
Preferred
Master's degree in Healthcare Administration preferred
Experience working with physicians preferred
Company
MedStar Health
MedStar Health is a not-for-profit healthcare organization
10001+ employees
H1B Sponsorship
MedStar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$29MKey Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M
Leadership Team
David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
Recent News
2025-12-17
Maryland Daily Record
2025-12-05
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