Hiscox · 2 weeks ago
Senior People Advisor
USA, Atlanta
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $115K/yrHiscox is an international specialist insurer focused on delivering unique insurance products. They are seeking a Senior People Services Advisor to provide expert HR support and enhance the employee experience through effective People operations.
ConsultingFinancial ServicesInsurance
Responsibilities
Responsible for query management in relation to global HR and employment -related policies and processes escalating to third line specialists where required
The ability to manage themselves with minimal guidance and have the confidence to problem solve with limited need to escalate to Manager
Management of all advisors and some transactional HR Services relating to the full employee lifecycle against agreed quality targets and SLAs
Responsible for the maintenance of all employee documentation to agreed standards and in accordance with data regulations and other legislative requirements • Support the People Experience Lead - Advisory by role modelling our values and coaching, mentoring and providing guidance to the People Experience Advisors by providing direction, assisting with the workflow and monitoring quality, outcomes and output
Develop, maintain and manage business relationships through engagement with stakeholders, third party providers and CoEs
Ensure accurate and timely processing of employee lifecycle processes, such as onboarding and offboarding processes, including documentation, putting the employee experience at the forefront
Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion
Identify and lead opportunities to improve processes to enhance the employee experience and service delivery, leveraging tech and automation. Support continuous improvement efforts
Act as a subject matter expert for the People Experience Hub on Group wide projects and initiatives
Develop and maintain positive relationships with People colleagues, the business and other key stakeholders
Qualification
Required
Previous experience in HR preferably in the ER space
Excellent time management skills. Able to plan and prioritise work across a broad range of subject areas working to tight deadlines where required
Truly passionate about the employee and manager experience
Excellent customer service
Problem solving skills, and able to relate policies and procedures to specific individual situations in a pragmatic manner
Excellent communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
Continuous Improvement mindset and skills. Curious and willing to improve processes to enhance the employee experience and drive improvements
Data and technology savvy. Able to use data to drive decisions
Benefits
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and value-driven culture
Modern and open office spaces, complimentary drinks
Company
Hiscox
Hiscox is an insurer, offering property and casualty insurance aimed at companies and high-net-worth individuals.
Founded in 1901
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-12-12IPO
Leadership Team
Chris Loake
Group Chief Information Officer
Recent News
2025-08-29
Company data provided by crunchbase