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Northwest Registered Agent, LLC · 1 week ago

Corporate Document Processor - Montana

Kalispell, MT

Full-time

Onsite

New Grad, Entry Level

$20.50/hr - $20.50/hr

Northwest Registered Agent is looking to add to their team in Kalispell, Montana. The Corporate Document Processor role involves managing client documentation, ensuring timely state filings, and providing excellent customer service while working in a collaborative office environment.

Business DevelopmentLegalLocal Business

Culture & Values

Responsibilities

Prioritize, process, open, sort, scan, and track inbound mail and Service of Process. Process, ship, and track outbound mail

Retrieve and upload required or missing client account information or documentation into company software

Keep client files up to date by consistently recording client interactions and documentation

Manage and submit state filings within set timelines

Communicate in a clear and timely manner with clients and internal teams when problems arise or assistance is needed

Clearly and professionally answer inbound client inquiries over the phone and via email; helping educate clients on their corporate filing requirements, registered agent service, and a variety of other services

Learn and retain knowledge on document processing guidelines, filing specific requirements, and company services

Hit position metrics for mail processing, filings, and client support with no/minimal errors

As part of a small office team, identify and drive process improvements and support teammates and office as needed with a variety of daily tasks from opening/closing the building to ordering supplies