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Early Warning® · 1 week ago

Solutions Consultant Director

San Francisco

Full-time

Hybrid

Senior Level, Lead/Staff

$154K/yr - $232K/yr

10+ years exp

Early Warning Services is a company that has powered and protected the U.S. financial system for over thirty years with innovative solutions. The Solutions Consultant Director will serve as a subject matter expert, identifying and solving problems to support market/channel expansion and shepherding go-to-market strategy for strategic customers.

Financial ServicesFraud DetectionPaymentsRisk Management

No H1B

Responsibilities

Play a leadership role as the business liaison and the organization’s subject matter expert in assigned area

Build strong internal relationships with Sales, Product, Governance, Customer Implementations, Marketing and others as assigned to increase key deliverables in assigned area

Conceive and champion urgent solutions to problems as they arise

Manage client engagement in pre-sales launch activities including: Proof of Concept participant engagement; data acquisition and business case development

Manage channel and innovation partner engagements

Provide in-field consultative and technical support throughout key stages in the sales cycle and post-delivery; may represent company in client led joint application design sessions to define and review all business requirements associated with a product or service

Provide thought leadership and industry expertise

Develop and enhance senior level relationships with key decision makers and business owners

Support the company’s commitment to protect the integrity and confidentiality of systems and data

Assist in defining and attaining data that enriches current and future service offerings

Drive increased market share and adoption for core service offerings

Articulate value of assigned enterprise solution which may include Identity, Foundational Payments Solutions and/or the Zelle Network®

Articulate value of analytically derived models to internal and external customers

Manage post-sales activities to expedite service deployment and optimize customer utilization and value

Qualification

Financial services knowledgeRisk mitigation expertiseAnalytic tools proficiencyConsultative sales experienceAPI understandingData analytics interpretationLeadership skillsInterpersonal skillsPresentation skillsCommunication skillsNegotiation skillsResults-oriented mindset

Required

Education and experience typically obtained through completion of a Bachelor's degree in business, finance, government or other related field depending on assigned area

Minimum of 10 or more years of related experience or a combination of education and experience

Demonstrated successful working experience in assigned area

Extensive knowledge of financial service providers, processors and value added resellers in the financial industry

Extensive knowledge of risk related payments, depositions, transactions account opening and identity

Extensive knowledge of fraud and risk mitigation with financial institutions

Working knowledge of the use of analytic tools and the ability to explain the benefits and application to others

Extensive knowledge of automated systems, services, processes, policies and procedures

Understanding of APIs, connectivity and transmission methods and the ability to effectively consult and educate clients on the proper use of them for assigned products

Effective leadership skills to develop and retain highly engaged, high performing teams

Ability to open doors to senior level decision makers within area of expertise

Proven consultative and technical sales background with strong network of relationships

Exceptional interpersonal, presentation, communication and negotiation skills

Highly motivated, results-oriented professional with a demonstrated record of success

Thorough understanding and interpretation of data analytics for performance reporting and/or business case development

Travel up to 50%

Background and drug screen

Preferred

Extensive knowledge and experience with financial institutions and their customer journeys

Experience with fraud/risk mitigation solutions in the funding, payment, identity space

Experience with interpreting and presenting analytic models/scores/attributes as well as model governance in the financial space

Thought leadership experience speaking at conferences, webinars or podcasts

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.