USAJOBS · 3 weeks ago
Health Technician (Telehealth Clinical) Advanced
Multiple Locations, USA
Full-time
Onsite
Entry, Mid Level
$50K/yr - $65K/yr
1+ years expThe Gulf Coast Veterans Health Care System is seeking a Health Technician (Telehealth Clinical) Advanced. This role is responsible for the day-to-day operation of telehealth services at assigned locations and remote sites, as well as participating in the development and support of the facility-wide telehealth program.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Coordinates, installs, maintains and manages the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT
Provides established standardized competency based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers
Establishes standardized competency based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs
Participates in performance improvement activities aimed at improving the efficiency of the patient telehealth processes
Develops reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures
Coordinates clinic set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource based scheduling
Supports designated complex telehealth programs that require advanced technical skillsets
Completes standardized clinical questionnaires and templates within scope of training and applicable guidelines; ensuring that patient privacy is protected by complying with all information security and patient privacy regulations
Receives and schedules requests for simple and complex intra-facility, and inter facility telehealth appointments using an electronic resource-based scheduling system
Refers patients to providers for screening for Telehealth
Monitors and maintains schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations
Provides patient education via approved materials
Supports the Veteran in completing patient satisfaction surveys
Communicates effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care
Installs troubleshooting, inventory management, cleaning, and performing minor routine maintenance of assigned telehealth technology
Qualification
Required
Must be a U.S. Citizen to apply for this job
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
Selective Service Registration is required for males born after 12/31/1959
Must be proficient in written and spoken English
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Must pass pre-employment physical evaluation
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Experience: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician
Education: Four academic years above high school leading to a bachelor's degree with courses related to the occupation
Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable
English Language Proficiency: A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English
Ability to use independent technical judgment to analyze, evaluate and resolve problems
Knowledge of quality control and assurance procedures and principles of performance improvement
Ability to function effectively between competing priorities
Knowledge of proper maintenance and troubleshooting of telehealth equipment
Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work
Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning
Ability to perform successful knowledge transfer regarding the use of telehealth technologies
Preferred
Experience using technology
Experience and/or background in patient care
Benefits
37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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