Licensed Professional Mental Health Counselor (Program Manager) (ADD/C) jobs in United States
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USAJOBS · 4 weeks ago

Licensed Professional Mental Health Counselor (Program Manager) (ADD/C)

USAJOBS is seeking a Licensed Professional Mental Health Counselor (Program Manager) for the Readjustment Counseling Services. This role involves oversight of the clinical effectiveness of Vet Centers, ensuring quality assurance and staff development, as well as managing crisis situations and outreach activities.

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Responsibilities

Oversight: The Associate District Director of Counseling ADD/C has primary responsibility for the clinical effectiveness of Vet Centers. Assessment of clinical effectiveness is gathered through on-site quality assurance inspections of Vet Centers; these inspections follow the format of a site visit protocol to include administrative and clinical quality assurance. Additional information to refine the assessment is through contact with Vet Center collaborative relationships, feedback from Veteran clients, review of the Service Activity Report System (SARS), Power BI dashboards, and professional assessment of Vet Center staff
Quality Assurance: The ADD/C oversees the administrative and clinical aspects of a major specialty treatment program, for quality assurance in RCS. ADD/C ensures clinical quality assurance utilizing various clinical modalities and evidence-based practices. Each Vet Center is reviewed and evaluated at least annually
Clinical Crisis Management: The ADD/C develops, reviews, and analyzes a clinical crisis reporting system that accurately tracks critical incidents to improve Vet Center services . The individual collaborates and coordinates with VA entities to facilitate and ensure that a Mortality & Morbidity (M&M) quality review panel is conducted when Vet Center clients die by suicide
Staff Development and Education: The ADD/C has primary responsibility to ensure that the clinical staff in their respective RCS Zone is adequately trained to address the needs of Vet Center clients. The individual also ensures staff is kept abreast of clinical issues or evidence based treatments. The individual assesses the educational developmental needs of the clinical staff and develops a program to address these needs. The individual develops educational activities, training curriculum in conjunction with District Office for all clinical trainings
Education Liaison: The ADD/C, Deputy District Director, and Vet Center Director will oversee and ensure that all clinical supervisors adhere to established VHA policies governing health professions training in VHA facilities
Supervision/ Guidance: The individual provides consultation, clinical supervision, and guidance to the clinical staff of the Vet Centers. The individual is the primary clinical supervisor for each Vet Center Director within their RCS Zone. The venue of supervision may be on-site during a quality assurance site visit, telephonic, tele-video, or through written policy and directives
Research: The individual reviews all research proposals involving Vet Centers and advises the Deputy District Director of the effectiveness and value of the project to enhance treatment of Vet Center clients. Upon approval of any research project, the ADD/C monitors the process and compliance with VHA research protocol; ensures proposal guidelines, Veteran client privacy, and timely completion
Outreach: The ADD/C monitors Vet Center outreach activities are strategically planned and adjusted to ensure market penetration of the local eligible individuals' population. The individual also reviews and advises the Deputy District Director as to the appropriateness and effectiveness of outreach efforts, strategies, and activities. The employee promotes the sharing of successful outreach strategies among the Vet Centers in a best practices model
Collaboration and Networking: The ADD/C ensures that Vet Centers maintain clinically productive relationships with programs and organizations internal and external to the Readjustment Counseling Service. The goal of these relationships is to attain a network of liaisons and coordination of services that enhance prompt and successful referrals of Veteran clients. Collaborate with internal and external partners to further program goals and enhance patient centered care

Qualification

Licensed Professional Mental Health CounselorClinical Mental Health CounselingClinical Rehabilitation CounselingEvidence-based practicesSupervisionQuality AssuranceCrisis ManagementStaff DevelopmentOutreachCollaboration

Required

United States Citizenship: Be a citizen of the United States
English Language Proficiency: Must be proficient in both spoken and written English
Education: Must hold a master's or doctoral degree in Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP)
Licensure: Must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor
Experience: At least one year of progressively complex experience equivalent to the GS-12 grade level
Ability to make judgments and decisions associated with program management
Ability to monitor program outcomes using data driven quality assurance process
Ability to develop productivity standards appropriate to each service provided
Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs

Benefits

The Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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