Licensed Team lead-Mountain View, CA-LensCrafters jobs in United States
cer-icon
Apply on Employer Site
company-logo

LensCrafters · 13 hours ago

Licensed Team lead-Mountain View, CA-LensCrafters

LensCrafters is a place for visionaries, committed to delivering exceptional eye care. The Licensed Team Lead is responsible for providing outstanding customer service, managing optical and lab processes, and ensuring customer satisfaction while adhering to optical standards.

E-CommerceEyewearRetail
check
H1B Sponsor Likelynote

Responsibilities

Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive & solution driven, accurate execution & product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements
While working in Lab, if applicable
Custom fits glasses & precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensures finished eyewear meets optical standards & customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Qualification

Current state Opticianry licenseOptical experienceOptical theoryCustomer service experienceBasic optics knowledgeLeadership experienceCommunicatorSales skillsInter-personal skillsBasic math skillsCash registerEdging & mounting experienceOptical machinery experienceAccuFit certificationProblem solving ability

Required

HS diploma/GED
Current & valid state Opticianry license
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong communicator & listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience

Preferred

State licensure (if applicable) &/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting & Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store merchandise & lens options

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

Company

LensCrafters

company-logo
LensCrafters is a producer and an optical retailing of lenses.

H1B Sponsorship

LensCrafters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
E Dean Butler
Founder/CEO
linkedin
Company data provided by crunchbase