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NEOGOV · 2 weeks ago

Social Services Program Analyst 2025-03103

Statewide, WY

Full-time

Hybrid

Entry, Mid Level

$5,636.27/mo - $6,262.52/mo

2+ years exp

NEOGOV is seeking a Program Analyst for the Wyoming Department of Family Services to provide technical assistance and engage in multisystem collaboration aimed at improving outcomes for youth involved with the agency. The role focuses on enhancing case planning activities and involves collaboration with various stakeholders to ensure effective service delivery for high-needs youth.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide individualized, intensive technical assistance and collaborative support focused on systems navigation for youth with complex needs while upholding expectations of best practice for behavioral health and child welfare

Assist with the identification of and access to behavioral health services at the most effective and appropriate level of care in the least restrictive environment

Analyzes complex case factors using critical thinking and extensive research efforts to determine effective, evidence-based solutions

Collaborate with agency and interagency staff, providers, and stakeholders as appropriate to improve outcomes for youth with complex needs at both the individual and case and systems levels

Participate and engage with the Interagency Children’s Collaborative (ICC)

Participate in the development, implementation, and monitoring of processes intended to improve availability, timely access, and quality of services for high-needs youth

Assist in the development and facilitation of internal and interagency education and training focused on systems navigation-related topics

Participate in case and system analysis and reviews to inform system improvement

Engage in record keeping and systematic data collection

Supporting other administrative functions and contracts, including but not limited to Qualified Individual Assessments (QIAs) and Continued Stay Reviews (CSRs)

Facilitate high-stakes meetings intended to support permanency goals, crisis management, and advocacy for quality treatment and support

Support the Department’s strategic goals and initiatives

Work collaboratively with local case workers, stakeholders, caregivers, and individual team members to support the best interests of the clients and their families

Monitors and evaluates operations, programs, processes, policies, and/or practices for quality and effectiveness; makes recommendations for improvements

Develops and coordinates plans and policies, resources, and mission as well as goals, vision, and expectations of the agency or program

Qualification

Social WorkChild WelfareBehavioral Health ServicesPolicy KnowledgeSystems NavigationCritical ThinkingCultural SensitivityData CollectionInterpersonal Communication

Required

Bachelor's Degree (typically in Health and Human Services-related areas such as social work, psychology, sociology, criminal justice, public health, child and human development, etc.)

2-4 years of progressive work experience (typically in Social Services Programs) with acquired knowledge at the level of a Social Services Worker

Ability to work a flexible schedule, which may include evenings, nights, holidays, weekends, and on-call hours

Knowledge of behavioral health services and systems encountered by the public sector child welfare population

Knowledge of human and child development, family systems concepts, developmental and emotional well-being concepts, behavioral health best practices, and trauma-informed care

Skill in interpersonal communication and development of professional relationships

Knowledge of federal and state laws, statutes, and policy regarding behavioral health care, child protection, adult protection, and juvenile justice issues

Ability to create and implement new concepts and ideas, and engage others in innovative solutions

Ability to read, interpret, and analyze information from various sources such as court documentation, psychiatric/psychological evaluations, and clinical and educational documentation

Strong understanding of relevant policies and procedures with the ability to answer questions and direct workers to appropriate resources

Ability to exercise appropriate judgment and professional ethics at all times

Culturally Safe Practice: Capacity to effectively engage and work with diverse populations, demonstrating cultural sensitivity and responsiveness

Preferred

Bachelor's degree in social work or related field and 2-3 years of progressive work experience in Child Welfare

Benefits

Health, Dental, and Vision Insurance

State Retirement plan

Paid vacation, sick leave, and holidays

A potential hybrid remote work arrangement is available

Comprehensive health coverage – medical, dental, and vision plans for you and your family

Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year

Public Service Loan Forgiveness eligibility – for those with qualifying student loans

Training and professional development – to support your career growth and advancement

Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

Wellness Program– Earn paid time off and incentives by focusing on your personal health