One Hour Heating & Air Conditioning · 1 month ago
Full Time Customer Service & Dispatching
Baton Rouge, LA 70816
Full-time
Onsite
New Grad, Entry Level
$15/hr - $22/hrOne Hour Heating & Air Conditioning is looking for a motivated, reliable, and professional person to join their customer service team. The role involves answering client calls, supervising, and dispatching service requests, while ensuring excellent communication and efficiency.
Consumer Services
Responsibilities
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client and a courteous and pleasant demeanor on phone calls
Make outbound calls to club membership clients to book maintenance jobs
Maximize efficiency and profit of our technicians
Work with technicians in the field to communicate job details, assist them from the office, etc
Work intensely with a team of CSRs to accomplish the above goals
Qualification
Required
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Exceptional time management
Must have good computer software skills
Nighttime/weekend/holiday availability
Reliable transportation
Preferred
Prior customer service experience preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Training & development
Competitive hourly pay + Weekly Individual bonuses + Monthly Team Bonuses
Flexible hours and scheduling
Annual company bonuses and benefits
Company
One Hour Heating & Air Conditioning
When homeowners want a reliable heater or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase