Apply on Employer Site

OSS Health · 2 weeks ago

Part-Time Patient Financial Services Rep

Pennsylvania, United States

Part-time

Hybrid

Entry Level

2+ years exp

OSS Health is committed to being a leader in healthcare quality and innovation, and they are seeking a Part-Time Patient Financial Services Representative to enhance their patient experience. This role involves ensuring timely claim submissions, providing excellent customer service, and supporting various patient accounting functions.

FitnessHealth CareHospitalMedical

Responsibilities

Reviews and refers delinquent accounts for Collections

Processes checks received at OSS locations for daily deposit

Discusses payment arrangements with patients for outstanding patient balances

Runs reports of Daily Hospital Facility charges to ensure all charges are captured. Closes daily charges

Provides as-needed support for other patient accounting functions and special projects

Prepares patient statements

Processes account Insurance and personal refunds

Answers the billing hotline in a timely manner and assist patients who have billing questions and complaints

Acts as a resource for internal customers concerning billing support. Serves as a resource for newly hired staff and new members of the department

Processes requests for billing records from patients, third parties and law offices, following HIPAA guidelines

Resolves account To Dos in the billing system

Reviews and resolves Billing Group emails

Monitors incoming faxes in system and on manual fax machine

Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information

Follows all policies and procedures of OSS

Other duties as assigned

Qualification

Medical billing proceduresInsurance knowledgeProfessional certificationComputer skillsOrganizational skillsCommunication skillsTelephone etiquetteCooperative relationshipTeam playerTime management

Required

High school diploma or equivalent is required

Professional certification through HFMA or AAHAM required

Must possess excellent organizational and time management skills

Must be able to prioritize duties and communicate directly with patients, physicians, co-workers and vendors

Must have professional telephone etiquette and have professional and effective communication skills

Excellent computer skills required

Must possess excellent working knowledge of medical insurance and billing procedures with understanding of HMO, PPO and indemnity plans

Must have working knowledge of entire billing process

Must be a team player and willing to work with all staff to get the job accomplished

Must maintain a cooperative working relationship with all co-workers and patients and handle difficult situations tactfully

Must have the ability to review and understand written material pertaining to Orthopedics and health care, including terminology and reimbursement issues