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TikTok · 1 week ago

Global Client Solutions Specialist - CPG, Global Accounts

New York, United States

Full-time

Hybrid

Mid, Senior Level

$94K/yr - $157K/yr

4+ years exp

TikTok is the leading destination for short-form mobile video, and they are seeking an experienced Global Client Solutions Specialist to join their Global Agency & Accounts team. This role focuses on providing strategic support, data analysis, and client solutions to drive commercial success for marquee global accounts.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Marquee Account Data Analysis, Reporting & Partnership Strategy: Own the end-to-end strategic and operational support for a marquee global account, serving as the primary internal S&O POC to drive data analysis, macro brand and account reporting, sales execution and commercial success across multiple regional markets

Cross-Functional GTM Leadership: Act as the internal connective tissue and core operating partner, leading complex, multi-regional workstreams by aligning Product, Content, and Revenue teams to define, govern, and efficiently implement the global commercial Go-To-Market (GTM) strategy

Advanced Commercial Analysis & Roadmapping: Apply a management consulting approach to global investment analysis, commanding an advanced understanding of commercial mapping to translate client challenges into sophisticated product adoption roadmaps and data-informed investment recommendations for senior leadership

Product & Business Development Expertise: Serve as the team's product and measurement expert, developing deep knowledge of TikTok offerings and unlocking new business opportunities by improving client understanding and empowering regional sales teams to deliver full-funnel solutions

Voice of the Customer & Market Intelligence: Act as the internal strategic knowledge center by proactively tracking, interpreting, and reporting on evolving commercial dynamics and industry patterns (e.g., CPG/FMCG) to anticipate commercial risks and translate advertiser needs into actionable shared value proposals

Executive-Ready Thought Leadership: Develop and deploy high-quality, executive-ready thought leadership materials (e.g., global best practice playbooks, measurement frameworks) that elevate internal and external conversations around creative, ad products, and business outcomes

Client Performance Review & Guidance: Lead the preparation and presentation of Quarterly Business Reviews (QBRs), distilling complex data insights, performance updates, and strategic recommendations to guide client best practices and drive consensus on the path forward

Internal Education & Value Consensus: Proactively distill global account trends and complex data insights to steward internal education and convey knowledge and expertise with clarity and candor, effectively driving value and partnership consensus among regional and cross-functional teams

Qualification

Digital media experienceClient-facing roleData analysisProduct adoption expertiseCommercial growth strategyMeasurement integrationAd verification experienceCross-functional collaborationQuantitative thinkingQualitative thinkingCultural humilityEmpathyCritical thinking

Required

Minimum 4+ years of progressive experience working in digital media, advertising, or enterprise-level tech platforms

Minimum 3+ years in a client-facing role focused on strategic account planning, commercial growth, and investment analysis for large, global advertisers

Proven expertise in product adoption, measurement integration, and aggregated campaign planning/execution in a platform or publisher environment

Data and Audits Specialist with demonstrated data scientist acumen: the ability to design data narratives, execute complex multi-variable analysis (beyond basic reporting), and effectively story-tell with data to influence commercial outcomes with high proficiency in data visualization and reporting tools

Clear understanding of the difference between a fact, a trend, and a disruptive insight, and the ability to identify 'eureka moments' from a vertical perspective that inform commercial, product, or partnership strategy

Exceptional Quantitative and Qualitative thinker with a track record of leading complex, multi-regional projects and collaborating effectively with diverse cross-functional stakeholders

Thrives in ambiguous and fast-paced environments. Does not require complete information or direct permission to exhibit proactive, action-oriented leadership and decision-making

Preferred

Prior experience working in a global or regional capacity, managing relationships across different time zones and cultures, demonstrating a strong commitment to cultural humility and nuance in global business

Deep familiarity and comfort with MarSci (Marketing Science) and Product-level data access, able to leverage it to build proprietary commercial strategies

Passion for data and technology

Demonstrates high empathy combined with Intellectual Curiosity to achieve mutual understanding and unearth non-obvious solutions

Self-starter with elite critical thinking skills and an insatiable passion for the media, tech, product, and measurement landscape

Experience with ad verification partners (IAS, DV, DAR, MOAT)

Humble, open-minded, and a proven team player who is comfortable challenging the status quo for the betterment of the business

Benefits

Medical, dental, and vision insurance

A 401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)