Paradies Lagardère · 6 days ago
Server, Paradies Lagardere - Palm Springs International Airport
Palm Springs, CA
Full-time
Onsite
Entry Level
$16.50/hr - $16.50/hr
1+ years expParadies Lagardère is an award-winning and innovative Airport Concessionaire seeking passionate individuals for their retail and dining environment. The Server's role involves providing First Class Service to guests, ensuring timely and friendly interactions, and executing daily responsibilities to enhance guest experiences.
Hospitality
Responsibilities
Must have a passion for the guest!
Must say “Yes”, “Please”, and “Thank You”!
Must smile often!
Exceed First Class Service standards and behavior with every guest, business partner, and peers
Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes
Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude, Service, Team)
Warmly greet and acknowledge guests promptly
Present the menu, answers questions, and make suggestions regarding food and service
Engage with guests in a friendly and professional manner. Create a lasting first and last impression
Knowledgeable and enthusiastic about the restaurant's menu, it’s ingredients, flavor profiles, portion sizes, and preparation methods
Observe guests to respond to any additional requests and determine when the meal has been completed
Totals bill accurately and accept payment following established guidelines
Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts
Build guest loyalty and enhance selling skills through the use of available training materials
Works together with fellow employees and management to ensure that all guests have the best experience possible
Following our service standards which requires having a positive attitude and the ability to work well under pressure with cooks and other staff
As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand
Maintain a clean organized work environment
Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation
Responds appropriately to guest concerns
Complete all side work duties which may include sweeping and mopping
Enthusiastically supports decisions once they have been made by management
Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety
Other duties as assigned
Qualification
Required
High School diploma or GED
1-year experience serving required
Experience handling money and a point of sale system
Ability to work various shifts in a 7/365 team-oriented environment
Excellent customer service skills and an ability to communicate effectively
Self-starter able to prioritize and handle various tasks simultaneously
Ability to adapt to changing priorities and unexpected situations
Ability to communicate clearly and concisely with Team Members, Managers, and Guests
Proficiency required in reading and writing and mathematics
Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances
Preferred
Restaurant experience preferred
ServSafe Certification or equivalent is preferred
TIPS Certification or equivalent is preferred
Benefits
Medical Benefits
Company Paid Time Off
Premium pay for Worked Holidays
401K Program
On-line Learning system
Associate recognition Programs
Merchandise and dining discounts
Transportation and parking space assistance
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
Company data provided by crunchbase