Brown Missionary Baptist Church · 3 weeks ago
Case Manager/Job Developer
Southaven, MS
Full-time
Hybrid
Entry, Mid Level
2+ years expBrown Missionary Baptist Church is a nonprofit organization that connects individuals to employment opportunities and job training. The Workforce Case Manager & Job Development Facilitator is responsible for providing comprehensive case management and job development services to justice-involved youth, ensuring they are prepared for the labor market and connected to suitable employment opportunities.
Responsibilities
Conduct participant intake, eligibility screening, and enrollment in compliance with DOL and ION program requirements
Complete comprehensive assessments to identify employment barriers, service needs, and career interests
Develop, implement, and monitor Individual Success Plans (ISPs) in collaboration with participants
Provide individualized case management services using a strengths-based, trauma-informed approach
Coordinate referrals and supportive services to address barriers such as transportation, education, legal obligations, and basic needs
Facilitate employment-focused cognitive behavioral intervention (CBI) curriculum in group settings to address attitudes, behaviors, and decision-making related to employment
Deliver or coordinate job readiness and life skills training, including: Workplace expectations and professionalism, Resume development and interview preparation, Soft skills, communication, and conflict resolution, Goal setting and career planning
Support participant engagement, attendance, and progression through program milestones
Identify, cultivate, and maintain relationships with local employers willing to provide employment opportunities to justice-involved youth
Market the ION program to employers, emphasizing workforce readiness, participant support, and second-chance hiring
Match participants with appropriate employment opportunities based on skills, readiness, and career goals
Coordinate interviews, hiring processes, and employment placement activities
Advocate on behalf of participants with employers as appropriate
Conduct post-placement follow-up with participants and employers to support job retention and address early employment challenges
Collaborate with employers and participants to troubleshoot issues impacting performance or attendance
Support participants in career advancement planning and employment stabilization
Maintain accurate, timely, and confidential participant records in compliance with DOL, ION, and organizational requirements
Track and report program outputs and outcomes, including enrollments, completions, job placements, and retention
Enter and manage data in required systems (e.g., Salesforce or other workforce databases)
Participate in team meetings, case conferences, and performance reviews
Work closely with the Program Director, Case Management Coordinator, and other program staff to ensure integrated service delivery
Engage external stakeholders including probation officers, social workers, community partners, and training providers
Perform additional duties as assigned to support program success
Qualification
Required
Master's degree required in Human Services, Social Work, Public Administration, Criminal Justice, or a related field
2–4 years of experience in nonprofit case management, workforce development, or social services
Demonstrated experience working with justice-involved individuals, including those with criminal or juvenile justice involvement
Strong group facilitation and presentation skills
Experience working in data-driven environments with strong documentation and reporting requirements
Proficiency in computer systems and databases (e.g., Salesforce)
Preferred
Experience in job development, employer relations, or workforce placement
Knowledge of O*NET, career assessments, and labor market information
Experience coordinating with multiple stakeholders, including employers and justice system partners
Familiarity with Department of Labor–funded programs and performance metrics
Company
Brown Missionary Baptist Church
Brown is committed to Changing Lives and Making A Difference while creating a community that loves God and people above all else.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chyna Baker
Human Resources Business Partner
David Charles Brown
Chief Creative Officer
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