GGRM Law Firm · 2 weeks ago
Workers' Compensation Claims Assistant
GGRM Law Firm is Nevada's premier injury law firm, dedicated to serving injured Nevadans. The Workers' Compensation Claims Assistant will support the Workers' Compensation Claims Specialist by providing a range of legal support and ensuring efficient processing of claims.
ConsultingProfessional Services
Responsibilities
Assisting with processing claims in accordance with Firm policies and procedures
Ensuring case management software (CMS) feed is cleared daily
Completing all assigned tasks by relevant deadlines
Documenting all relevant activity in CMS properly
Ensuring emails are cleared daily
Maintaining and organizing claim files
Answering client, provider and adjuster calls as needed
Requesting and obtaining medical records and bills and following up accordingly
Reviewing and processing all incoming mail, email, and faxes
Naming all documents in accordance with established naming conventions and saves to the appropriate folder
Ensuring all documents are properly uploaded to the appropriate tab
Assisting attorneys and Claim Specialists with other administrative duties and tasks as assigned
Performing other duties as assigned
Qualification
Required
High school diploma or equivalent
Bilingual in English and Spanish
Excellent oral and written communication skills
Excellent interpersonal skills, analytical, and critical thinking skills
Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer
Ability to work with databases and online technological platforms
Ability to be detail-oriented, diligent, and flexible
Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
Proficient command of the English language in both oral and written format
Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
Committed to maintaining integrity and confidentiality on behalf of clients and the Firm
Preferred
Minimum of six months of experience in the legal field
Authorized Nevada Notary