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Filevine · 1 week ago

Legal Forms Quality & Operations Analyst (AI Forms Platform)

Salt Lake City, UT

Full-time

Onsite

Mid Level

$80K/yr - $100K/yr

3+ years exp

Filevine is a leading technology company focused on transforming legal work with innovative cloud-based solutions. They are looking for a detail-oriented Legal Forms Quality & Operations Analyst to manage the lifecycle of their forms library, ensuring compliance and accuracy while leveraging AI tools to enhance efficiency.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Content Surveillance: Proactively monitor federal (USCIS) and state court websites for updates to critical legal forms, ensuring Filevine is never behind on compliance

AI Validation: Review and validate the output of our 'AI auto-mapping' models, correcting logic errors and ensuring fields map correctly to Filevine project data (e.g., verifying that 'Alien Registration Number' maps to the correct database field)

Spec Creation: Translate complex legal form logic (e.g., 'If box A is checked, page 4 is required') into clear, actionable technical specifications for the engineering team

Support Coordination: Act as the primary liaison for the Support and Implementation teams, creating documentation and training materials to resolve customer form issues without escalating to engineering

Golden Dataset Management: Curate and maintain the 'Golden Datasets' (perfectly filled example forms) used by QA to test the system before every release

Risk Mitigation: Conduct final compliance checks on high-stakes forms (like Immigration I-140s) to prevent 'P1 incidents' and reduce operational risk for our enterprise clients

Process Optimization: Use AI tools to rapidly compare old vs. new PDF versions and generate change logs, reducing the time it takes to spec a new form by 70%+

Qualification

Legal StudiesCompliance ExperienceData MappingAI ToolsAttention to DetailAgile FamiliarityCommunication

Required

Bachelor's degree in Legal Studies, Political Science, or related field (or equivalent paralegal experience)

3+ years of experience as a Paralegal, Legal Operations Specialist, or in a compliance role, preferably with exposure to Immigration, Family Law, or Workers Comp

Technical Aptitude: Comfort working with data mapping, Excel/spreadsheets, and learning new software tools. You don't need to code, but you need to understand logic (If/Then statements)

Attention to Detail: Uncompromising standards for accuracy. You will be the final line of defense before a form goes to a lawyer

AI/Tech Curiosity: A strong desire to use AI tools (ChatGPT, Claude, specialized legal AI) to summarize documents and automate research tasks

Communication: Ability to explain complex legal requirements to technical software engineers clearly and concisely