AirLife · 3 weeks ago
Shipping Supervisor
AZ Phoenix, Glendale, AZ, US
Full-time
Onsite
Senior Level
5+ years expAirLife is dedicated to improving the quality of every breath and is a premier manufacturer of breathing consumables. The Shipping Supervisor will lead administrative operations within the Phoenix Distribution Center, overseeing warehouse activities and ensuring productivity, engagement, and growth.
Health CareMedicalMedical Device
Responsibilities
Track productivity, accuracy, and attendance of associates; provide coaching and corrective action as needed
Manage timecards for direct reports
Act as primary point of contact for customer service, third-party logistics providers and freight carriers to confirm pickup times, resolve issues, and ensure service reliability
Provide training, coaching, and performance feedback to bullpen personnel to maintain a high-performing team
Address any delays, documentation errors, or other obstacles to maintain workflow continuity
Provide clear direction, coaching, and performance management to support team development and achievement of AirLife goals
Align team’s objectives with AirLife priorities, ensuring compliance, promoting a culture of accountability, and upholding AirLife values
Take accountability and ownership for actively participating in recruitment processes and supporting fair treatment in disciplinary processes for your team
Drive continuous improvement by fostering innovation, operational excellence, and adoption of best practices within the team
Champion employee engagement, inclusion, and career development through regular check-ins, talent reviews, and succession planning
Manage your team’s budget responsibly and exhibit financial accountability
Continuously improve bullpen and documentation processes
Oversee scheduling of outbound shipments and trailer rotation to maximize dock efficiency and carrier utilization
Ensure accuracy and completeness of all shipping paperwork including BOLs, customs documentation, and shipping and appointment logs
Monitor performance metrics (e.g., pick rate, accuracy, attendance) and implement improvements as needed
Liaise with 3rd party logistics providers and freight carriers to ensure on-time pickups and deliveries
Maintain and track shipping schedules and performance metrics; proactively resolve delays or discrepancies
Train, coach, and evaluate shipping clerks and loaders on best practices and safety procedures
Collaborate with internal departments such as Production, Inventory, and Customer Service to ensure alignment and support order fulfillment timelines
Promote a culture of safety by ensuring all team members follow safety policies, wear PPE, and operate equipment properly
Maintain accurate shipping records in WMS and other shipment platforms
Enforce compliance with all applicable transportation, export, and safety regulations
Lead bullpen team in communicating efficiently with internal and external customers
Master systems and use mastery to coach team members and continuously improve processes
Act as a representative for the administrative team in warehouse leadership meetings
Communicate successes and opportunities of the shipping team to executive leadership
Manage timecards, attendance, and corrective actions for the team
Ensure team is following all safety processes
Qualification
Required
Strong knowledge of domestic and international shipping processes and documentation
Familiarity with freight classification, LTL/FTL shipping, and export regulations (e.g., customs, incoterms, AES filing)
Excellent organizational and communication skills
Proficiency in all Microsoft Office products
Ability to manage multiple priorities in a fast-paced environment
Experience with planning and staffing required, and budgeting preferred
Proven leadership skills, coaching and developing leaders & employees
Strong process improvement mindset focusing on continuous growth
Knowledge of warehouse operations and inventory systems (e.g., WMS)
Ability to evaluate overall operations and develop short- and long-term goals to meet organizational objectives
Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results
Understanding of P&L
Ability to delegate when assigning employee workloads
Problem-solving skills to handle customer complaints and production issues
Clear knowledge of warehouse shipping operations
Ability to multitask in a fast-paced environment
Flexible to work overtime, weekends, or different shifts as needed
Ability to remain stationary for extended periods when working on the warehouse floor
5+ years of supply chain experience, including distribution center, inventory, and transportation experience
3+ years of experience leading a team
Preferred
Bilingual preferred (fluent in Spanish preferred)
Bachelor's degree in business, Logistics, or related field preferred, or commensurate experience
Company
AirLife
AirLife is a healthcare company that specializes in anesthesia and respiratory care products.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hendrik Struik
Chairman and CEO at AirLife
Caitlin Anderson
Chief Administrative Officer, General Counsel, & Corporate Secretary
Recent News
2025-05-01
Company data provided by crunchbase