Salesforce · 2 months ago
Program Management Director - Sales/GTM Strategic Programs
Washington - Seattle
Full-time
Hybrid
Director/Executive
$178K/yr - $258K/yr
12+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Digital Enterprise Program Management office is seeking an experienced Program Management Director to lead enterprise priority programs, focusing on driving execution of the program through business process design and clear requirements articulation.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts
Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization. Fostering a culture of collaboration and continuous improvement
Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs
Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans
Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution
In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness
Defining and tracking key performance indicators (KPIs) to measure program success and health
Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment
Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors
Qualification
Required
12+ years of experience leading large-scale transformation programs
Executive level communication and presentation skills
Driving Business Process discovery and end state design
Facilitating and documenting key design decisions
Program planning and requirements management experience
Project Management Professional (PMP) certifications
Solid command of project methodologies (e.g. Waterfall, Agile, Lean, Kanban)
Experience using project planning and PLM tools (Jira, Smartsheet, Asana, Monday)
Bachelor's degree in business or technology related field
Preferred
Driving business transformation in a program management role
Extensive experience driving large-scale Enterprise transformational initiatives with a focus on business transformation
Self-starter with the ability to work through ambiguity to put the appropriate structure in place to accelerate delivery
Executive level communicator and active listener, who can convey complex ideas in a clear, concise manner
Ability to influence outcomes across different levels in the organization
Knowledge of Salesforce solutions (Agentforce, Customer 360, Slack, Tableau) and experience with AI Productivity tools
Advanced degree in business or technology related field
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
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