AI Knowledge Strategist, Creator Experience, YouTube jobs in United States
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Google · 2 weeks ago

AI Knowledge Strategist, Creator Experience, YouTube

Google is seeking an AI Knowledge Strategist for its YouTube team. In this role, you will own the Knowledge Management strategy, ensuring accurate and scalable support by acting as a bridge between Vertical Experts and AI agents, and defining best practices for content structuring and retrieval.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Establish and drive the overarching knowledge management strategy, for support experiences and optimizing content structures for Generative AI and RAG systems
Translate the insights of Vertical Experts into structured taxonomy and metadata frameworks, ensuring our AI agents can accurately retrieve and contextually apply complex information
Define best practices and business requirements for scaled content journeys and internal knowledge bases, managing specific solution requests from our internal cross-functional partners
Be responsible for AI response accuracy by performing root cause analysis on hallucinations or failures, and managing content structuring updates to close gaps based on creator and agent needs
Partner directly with various teams, especially Scaled Comms and Education, to navigate ambiguity and deliver content solutions globally

Qualification

Knowledge managementGenAI developmentBusiness strategy developmentContent management systemsCross-functional collaborationBusiness judgmentSpreadsheet softwarePresentation softwareLeadership skillsCommunication skills

Required

Bachelor's degree or equivalent practical experience
5 years of experience in knowledge management, product management, or management consulting
3 years of experience developing business strategies, working with executive stakeholders or managing cross-functional initiatives
Experience in GenAI development and design

Preferred

Understanding AI-first content management systems, user experience for self-serve and taxonomy design and best practices
Ability to effectively influence, communicate and drive change with cross-functional stakeholders at all levels of management
Proven track record of developing and deploying successful content management systems and strategies in a fluid, dynamic environment in a B2C company or at a consulting firm, within the media/internet/e-commerce industries
Excellent business judgment, modeling, spreadsheet software and presentation software skills
Excellent leadership and communication skills

Benefits

Bonus
Equity
Benefits

Company

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)

Funding

Current Stage
Public Company
Total Funding
$26.1M
Key Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M

Leadership Team

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Sundar Pichai
CEO
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Thomas Kurian
CEO - Google Cloud
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Company data provided by crunchbase