Lifestyle Communities · 1 month ago
3rd Shift Desk Attendant
Lifestyle Communities is a leader in real estate development focused on creating connected communities. As a Concierge, you will serve as the welcoming face for residents, assisting with inquiries and coordinating services to enhance their living experience.
Real EstateRentalResidential
Responsibilities
Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns with professionalism and care
Guide new residents through a seamless move-in and orientation process, including welcome packages and community introductions
Assist with move-out procedures to ensure a smooth transition
Prepare and distribute newsletters, community announcements, digital updates, and bulletin board postings at the direction of the Community Manager to ensure residents stay connected and informed
Support management with resident notifications regarding policies, community updates, and event reminders
Offer personalized recommendations for local dining, entertainment, and services that enrich residents’ lifestyles
Coordinate with vendors, businesses, and service providers to offer exclusive perks, special experiences, or resident discounts
Help residents reserve community spaces and amenities for private or group use
Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance
Monitor the appearance and atmosphere of lobbies, amenities, and common areas, ensuring they remain clean, inviting, and reflective of Collective House’s standards
Work closely with security, maintenance, and property management teams to ensure resident needs are met efficiently and with care
Handle resident concerns with empathy, working quickly to resolve issues or escalating matters to property management when needed
Qualification
Required
1-2 years of experience in customer service, hospitality, property management, or a similar resident-focused role
Passion for creating exceptional resident experiences and building community
Excellent organizational skills
Strong communication and problem-solving abilities
Positive, proactive, and detail-oriented mindset
Proficiency in Google Workspace; experience with property management software is a plus
High school diploma or equivalent required; additional education is a plus
Strong communication skills
Proficiency in Google Workspace
Benefits
Strong Company Culture – A values-driven team where collaboration, innovation, and connection matter.
Career Growth Opportunities – We invest in your development with training, mentorship, and a clear path to advance within your career.