Airtron Heating & Air Conditioning · 3 weeks ago
RNC Account Manager
Airtron Heating & Air Conditioning is seeking an RNC Account Manager to serve as the primary point of contact between the company and builders. This role focuses on building and maintaining strong relationships with clients, ensuring their needs are met, and identifying opportunities for upselling and cross-selling services.
Mechanical Or Industrial Engineering
Responsibilities
Acts as the main point of contact for all builder matters, concerns and needs
Builds and strengthens client relationships to achieve long-term partnerships
Maintains accurate builder records, keeping track of any contract updates and renewals as required
Develops a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Takes inquiries and requests from builders to address service needs
Stays on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
Meets regularly with other members of the team to discuss progress and find new ways to improve service to builders
Generates progress reports to give to Sales Manager and leadership
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Keeps management informed on competitive positions and action as well provide feedback on competitive positioning
Keeps Senior Management informed of activities and progress toward established sales goals & objectives
Completes required reports and related documents promptly and accurately. Ensure the accuracy of all reports and accounting records
Continually searches for ways to improve results and effectiveness
Follows all company policies and procedures, including but not limited to safety
Other duties as assigned
Qualification
Required
1+ years of sales or related experience
High school diploma or GED
Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
Must be able to communicate in English effectively, both verbally and in writing
Excellent verbal and written communication skills
Valid driver's license required
Ability to work overtime with little notice; weekend hours may occasionally be required
Preferred
3-5 years of sales experience within a construction/HVAC or home services environment
Proven track record of meeting or exceeding sales targets and receiving positive feedback