MediaNet AV ยท 1 week ago
Lead Installation Technician
Stow, OH
Full-time
Onsite
Senior LevelMediaNet AV is a company specializing in audio-visual solutions, and they are seeking a Lead Installation Technician responsible for overseeing installation projects and providing customer training. The role includes performing technical reviews, creating documentation, and ensuring proper integration of AV systems.
Media and Entertainment
Hiring Manager
Zac Novak
Responsibilities
Perform on-site technical process review before installation to design training guides for churches/companies
Review system designs and Statements of Work (SOWs) for upcoming projects and prepare accordingly
Provide preliminary programming for system components, specifically Q-SYS and IP products
Assist with cable scheduling, cable path planning, and installation tasks
Possesses strong knowledge and hands-on experience in safely hanging and rigging speakers, projectors, LED & projection screens, displays and other AV equipment, ensuring secure installations that meet industry standards and client expectations
Proficient in the termination of low-voltage cabling, including coaxial, network, audio, and speaker cables, with expertise in using BNC, XLR, and RJ45 connectors to ensure reliable, high-quality connections
Ensure proper integration of Q-SYS components into overall system design
Conduct thorough reviews of system designs to ensure accuracy and functionality
Prepare necessary documentation and configurations based on design reviews
Create detailed schematics and cable schedules for each project
Ensure accurate documentation of cable paths and connections
Provide comprehensive training to customers on installed systems
Create checklists and troubleshooting documentation for volunteers to minimize future service calls
Perform on-site assistance and training as needed
Respond to customer phone calls on the same day, if possible
Respond to company or customer emails within 24 hours of receiving them
Provide support on complex service calls as needed by support technicians
After installation, create schematics and final cable schedules for customers
Ensure all documentation is accurate and provided to the customer
Set monthly and yearly goals for personal and job growth
Continuously seek opportunities for improvement and professional development
Perform other duties as assigned by the Project Manager and Owner of MediaNet AV
Qualification
Required
Perform on-site technical process review before installation to design training guides for churches/companies
Review system designs and Statements of Work (SOWs) for upcoming projects and prepare accordingly
Provide preliminary programming for system components, specifically Q-SYS and IP products
Assist with cable scheduling, cable path planning, and installation tasks
Possesses strong knowledge and hands-on experience in safely hanging and rigging speakers, projectors, LED & projection screens, displays and other AV equipment, ensuring secure installations that meet industry standards and client expectations
Proficient in the termination of low-voltage cabling, including coaxial, network, audio, and speaker cables, with expertise in using BNC, XLR, and RJ45 connectors to ensure reliable, high-quality connections
Ensure proper integration of Q-SYS components into overall system design
Conduct thorough reviews of system designs to ensure accuracy and functionality
Prepare necessary documentation and configurations based on design reviews
Create detailed schematics and cable schedules for each project
Ensure accurate documentation of cable paths and connections
Provide comprehensive training to customers on installed systems
Create checklists and troubleshooting documentation for volunteers to minimize future service calls
Perform on-site assistance and training as needed
Respond to customer phone calls on the same day, if possible
Respond to company or customer emails within 24 hours of receiving them
Provide support on complex service calls as needed by support technicians
After installation, create schematics and final cable schedules for customers
Ensure all documentation is accurate and provided to the customer
Set monthly and yearly goals for personal and job growth
Continuously seek opportunities for improvement and professional development
Perform other duties as assigned by the Project Manager and Owner of MediaNet AV
Reports directly to the Project Manager
Company
MediaNet AV
MediaNet AV offers full-service solutions for live streaming, video production, installation, equipment sales, and studio design consulting.
Founded in 2012
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase