Chase · 1 month ago
Product Manager, Vice President - Digital Channels Experience
880 Powder Mill Rd, Wilmington, DE, 19803, US
Full-time
Onsite
Mid, Senior Level
$123K/yr - $201K/yr
5+ years expChase is seeking a Product Manager, Vice President in Digital Channels Experience to shape the future of product innovation and drive value for customers. The role involves leading the end-to-end product life cycle, developing profitable products, and collaborating with cross-functional teams to deliver high-quality products that exceed customer expectations.
BankingFinancial Services
Responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc
Evaluates information gathered from multiple sources and ensure consistency
Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Qualification
Required
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Customer obsessed and track record of driving measurable experience improvements
Experience defining, measuring, and reporting on analytics and experimentation results
Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
Team-oriented disposition and positive attitude
Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
Experience with or working knowledge of agentic solutions used for solving customer problems
Familiarity with AI and Large Language Model concepts and application
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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