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The Bushnell · 1 week ago

Coordinator, Development Operations

Hartford, CT, US

Full-time

Onsite

Entry Level

$45K/yr - $50K/yr

1+ years exp

The Bushnell is a Not-For-Profit organization serving Connecticut and its citizens. They are seeking a Coordinator for Development Operations to provide essential support to the Development team by managing daily gift entry, maintaining donor data, and assisting with operational processes to meet fundraising goals.

Media and EntertainmentPerforming Arts

Responsibilities

Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness

Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines

Prepare a Daily Gift Report, which details daily gift activity and assesses performance against fundraising benchmarks and goals

Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of ongoing pledge management

Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence

Enter new constituents and update constituent and institutional information, work with non-Development Bushnell colleagues when appropriate; ensure the accuracy and integrity of all records

Scan and electronically store documents to support efficient digital recordkeeping

Maintain well‑organized hard‑copy gift files for audit and compliance purposes

Provide support to database users, including running basic queries, reports, and lists for research, events, and other department requests as needed

Conduct simple outreach and respond to donor inquiries to assist with gift completion and confirm donor information or intent

Complete matching gift verification and substantiation requests in coordination with donor employers and matching gift platforms

Assist with execution of the annual gala, which may include, but not limited to RSVP management, data entry of sponsor commitments, guest records, ticket purchases and other event‑related tasks

Identify and implement emerging AI tools and technologies to streamline workflows, enhance productivity, improve data analysis, and strengthen operational efficiency

Perform additional responsibilities and administrative tasks as assigned to support Development operations

Qualification

Data entryMicrosoft Office SuiteFundraising platformsOrganizational skillsEffective communicationTime managementFlexibility

Required

Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness

Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines

Prepare a Daily Gift Report, which details daily gift activity and assesses performance against fundraising benchmarks and goals

Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of ongoing pledge management

Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence

Enter new constituents and update constituent and institutional information, work with non-Development Bushnell colleagues when appropriate; ensure the accuracy and integrity of all records

Scan and electronically store documents to support efficient digital recordkeeping

Maintain well-organized hard-copy gift files for audit and compliance purposes

Provide support to database users, including running basic queries, reports, and lists for research, events, and other department requests as needed

Conduct simple outreach and respond to donor inquiries to assist with gift completion and confirm donor information or intent

Complete matching gift verification and substantiation requests in coordination with donor employers and matching gift platforms

Assist with execution of the annual gala, which may include, but not limited to RSVP management, data entry of sponsor commitments, guest records, ticket purchases and other event-related tasks

Identify and implement emerging AI tools and technologies to streamline workflows, enhance productivity, improve data analysis, and strengthen operational efficiency

Perform additional responsibilities and administrative tasks as assigned to support Development operations

Strong organizational skills and superior attention to detail

Effective communication skills with the ability to interact professionally with colleagues and donors

Willingness and ability to quickly learn new systems, tools, technologies, policies, and procedures, especially within a complex database and team environment

Strong time-management abilities and skill in prioritizing tasks

Flexible, accessible, and able to work both independently and collaboratively

Preferred

College degree preferred, but not required

One year of high-volume, accurate data entry experience preferred

Proficiency with Microsoft Office Suite, particularly Excel and Word; familiarity with fundraising platforms such as Paciolan or Salesforce preferred but not required