Alameda County Community Food Bank · 4 weeks ago
Director of People Operations
Oakland, CA
Full-time
Onsite
Director/Executive
$164K/yr - $164K/yr
8+ years expAlameda County Community Food Bank is seeking a Director of People Operations who is passionate about building equitable, people-centered workplaces. The role involves overseeing all human resources functions, ensuring compliance with employment laws, and collaborating with leadership to support the organization's mission and strategy.
Non Profit
Responsibilities
Serve on and collaborates with leadership team to define the organization’s long-term mission and goals; identifies ways to support the mission through talent management including the creation of leadership and succession planning pipelines that align with organizational sustainability
Lead a highly effective, collaborative, customer-oriented HR team, including HR Business Partner, HR Generalist and Division Administrative Assistant
Forecast talent needs, and implement strategies to ensure successful recruiting, onboarding, employee engagement, engagement survey development, trends measurement and implementation of actionable initiatives, performance management, succession planning, and retention of workforce (100+ FTE’s, exempt and non-exempt employees) at both the organizational and departmental levels. Partner with Head of Admin & Finance and Director of Finance on headcount management including supporting processes around promotions, talent redeployment, business cases and re-grading
Ensure that Union matters are addressed and communicated effectively with Union representatives and staff, in conjunction with VP of People & Culture
Ensure continuous employee, manager and leadership development to align with ACCFB’s talent and strategic needs and to support career mobility for staff as well as a culture of learning
Develop HR metrics and goals that align with key strategic plan initiatives
Foster a positive, respectful, productive and transparent organizational culture through implementation of effective employee relations and performance strategies and programs
Coach managers on performance management practices. Resolve employee relations issues
Partner with VP of People & Culture to develop a program of professional development and associated learning platforms to achieve the same
Promote a culture of employee well-being and ensure proactive and strategic collaboration with the Union to address key Union-related matters
Work closely with outside counsel on complex HR matters to determine appropriate course of action
Provide ad hoc human resource guidance and advice to member agencies. Represent the Food Bank in external HR forums, non-profit organizations and community partnerships with a focus on talent acquisition and development
Develop total rewards philosophy that integrates benefits, compensation, rewards and recognition
Ensure compensation practices use market data, are affordable to ACCFB, aligned with organization strategy, competitive and equitable. Protect integrity of pay structures and practices
Lead the process for market-based periodic compensation and benefits analysis to enable ACCFB to maintain a competitive total compensation package
Manage employee benefit programs supporting employees while managing costs
Partner with Director of Finance and Payroll Administrator to ensure that all compensation changes are processed timely and accurately
Continue refining the ACCFB grading structure and associated Job Value grid to ensure that it centers equity and justice
Regularly update employee handbook and supervisor manuals to stay in compliance with legal requirements and ACCFB needs; educate all staff to ensure comprehension of policies
Partner with Director of Finance to manage annual 403(b) ERISA plan and workers compensation audits
Drive the HR Technology strategy (HRIS, Applicant tracking, Learning & Development management) and P&C Dashboards to provide key metrics to leadership
Serve as active standing HR member in the Safety Committee and review all incident reports with COO and safety committee within 24 hours to mitigate recurrences
Partner with Safety, Risk & Compliance Manager to ensure that important staff notifications are made, safety training and drills conducted and that all Workers Compensation matters are addressed
Support and manage the employee compliance requirements associated with driver’s licensing, background checks, drug tests, etc
Ensure compliance of and systematic review all local, state and federal employment laws and statutory benefits such as FMLA/CFRA/CFL/PFL, ERISA plans, EEO/Affirmative Action, COBRA/HIPAA, wage and hour laws, unemployment claims, workers compensation, OSHA, DOT regulations; conduct periodic internal audits of HR processes. Ensure that mandated trainings are administered
All other duties as assigned
Qualification
Required
8-10 years of progressive HR experience, including a minimum of 2-3 years of experience at director level
4 years of experience managing and developing an HR team of direct reports
Knowledge of all aspects of HR including talent acquisition and retention, organizational development, compensation, benefits, HRIS, training, performance management, employee relations, conflict resolution, coaching and facilitation
Knowledge of federal, state and local employment, wage and hour, and workers' compensation laws
Comfort and experience working with people from diverse racial, ethnic, socioeconomic and religious backgrounds
Demonstrated commitment to furthering workplace equity, inclusion and belonging. Ability to partner with Equity, Access & Belonging to ensure that equity and belonging are embedded in hiring and promotion
Ability to develop and maintain collaborative, trusting, and professional relationships. Strong customer service orientation
Ability to communicate and respond in a timely manner. Ability to think strategically, analyze problems, develop creative solutions, and positively influence the leadership team on HR issues
Knowledge of and experience managing health and welfare benefits
Experience developing and monitoring a budget
Experience conducting work-place investigations
Intermediate to advanced computer skills (Word, Excel, PowerPoint, Outlook, HRIS). Excel proficiency important as work does involve using spreadsheets and numbers
Strong mathematical and analytical ability to compile data, provide analysis and create reports
Intermediate-to-advanced public speaking and presentation skills
Proven ability to exercise confidentiality and sound judgement with minimal direction/guidance
Preferred
Experience in a nonprofit environment with a variety of stakeholders and deeply rooted community values
Experience in implementing evolving HR technology including payroll, ATS and HRIS systems
Experience working in a small to mid-sized (50 -250 employee) organization
Bilingual in English/Spanish or English/Asian language
SPHR/SPHR-CA or SHRM-SCP designation(s)
Benefits
We offer an outstanding benefit package.
Company
Alameda County Community Food Bank
Alameda County Community Food Bank is a dynamic organization at the forefront of hunger relief efforts.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Walt Disney Company
2022-07-14Grant
Leadership Team
Nath Mahalingam
Chief Financial Officer
A. MARIE D.
Program Coordinator (Territory Manager for Community Partnerships)
Recent News
The Business Journal
2025-05-02
Morningstar.com
2025-04-11
2025-02-08
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