Rush Copley Medical Center · 2 days ago
Customer Service Liaison
Aurora, IL
Full-time
Onsite
New Grad, Entry LevelRush Copley Medical Center is dedicated to providing a warm and welcoming environment for patients and visitors. The Customer Service Liaison greets individuals as they enter the hospital, provides directions, answers informational questions, and ensures an excellent hospital experience.
Health CareMedical
Responsibilities
Proactively ensures a warm friendly welcome and initial impression for visitors, patients and families as they enter the hospital lobbies
Greets and provides directions to their respective destinations
Answers informational questions regarding locations of departments, physician offices, contact people, hours of operation, visiting hours, wayfinding, etc
Provides appropriate screening of visitors, assists in problem solving as indicated
Escorts visitors/patients to their location if needed, and helps to ensure an excellent hospital experience in keeping with the Rush Copley Promise behaviors
Qualification
Required
Proactively ensures a warm friendly welcome and initial impression for visitors, patients and families
Greets and provides directions to their respective destinations
Answers informational questions regarding locations of departments, physician offices, contact people, hours of operation, visiting hours, wayfinding, etc
Provides appropriate screening of visitors
Assists in problem solving as indicated
Escorts visitors/patients to their location if needed
Helps to ensure an excellent hospital experience in keeping with the Rush Copley Promise behaviors
Company
Rush Copley Medical Center
RUSH Copley Medical Center, a hospital in Aurora, Illinois, has provided quality health care to the residents of greater Fox Valley for more than 130 years.
Founded in 1886
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Diederich, MA, MBA, FACHE
President & CEO
Mary Shilkaitis
Sr. Vice President and Chief Operating Officer
Company data provided by crunchbase