ServiceTitan · 3 weeks ago
Events Senior Specialist
ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. They are seeking a highly motivated, process-driven, and detail-oriented Events Senior Specialist to independently manage complex events from planning through execution, ensuring high-quality outcomes across all events.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Execute end-to-end logistical planning and coordination for tradeshows and field marketing events, including venue sourcing and contracting, registration setup, event marketing support, staffing and resource allocation, vendor coordination, and on-site execution
Manage tradeshows from start to finish, overseeing booth orders, space planning, shipping and logistics, vendor relations, and all required show deliverables
Serve as the primary project manager for assigned events, establishing and managing timelines, tracking deliverables, and ensuring internal teams and external partners meet all deadlines
Collaborate cross-functionally with Customer Marketing, Integrated Marketing, Demand Generation, Creative, Sales, Business Development, Marketing Operations, and external exhibit partners to deliver cohesive, high-quality events
Partner closely with Sales and Customer Success teams to ensure event readiness, including staffing plans, schedules, messaging alignment, lead capture setup, and on-site resources
Own financial accountability for assigned tradeshows and field marketing events, including budget development, forecasting, and spend tracking
Monitor actuals against forecasts, proactively identifying risks, overages, and opportunities for optimization
Partner with the Senior Manager of Events to ensure financial visibility, alignment, and informed decision-making throughout the event lifecycle
Lead executional coordination across internal teams, serving as the central owner responsible for driving alignment, accountability, and progress
Translate event requirements into clear, actionable plans for Sales, Customer Success, Demand Generation, Creative, Marketing Operations, and Business Development
Ensure customer-facing teams are operationally prepared for events, including staffing, messaging alignment, and lead capture readiness
Own day-to-day management of external vendors and service partners, ensuring scope, timelines, and deliverables are met
Maintain operational oversight of event workflows, resolving issues quickly and effectively in fast-paced environments
Execute events using core event systems and tools, including Cvent for registration, event setup, and reporting, Salesforce for lead flow, attribution, and post-event reporting, Captello for on-site lead capture and scanning, and Airtable for project management, timelines, manifests, and reporting
Qualification
Required
5+ years of hands-on event management experience with a strong focus on tradeshows and field marketing events in a fast-paced, high-volume environment
Proven ability to independently own and execute events from planning through on-site delivery, managing timelines, budgets, and deliverables with minimal oversight
Demonstrated success managing complex event programs with multiple concurrent workstreams, internal stakeholders, and external vendors
Experience owning event-level budgets, tracking forecasts vs. actuals, and proactively managing financial risks and trade-offs
Strong working knowledge of Cvent, Salesforce, Captello, and Airtable, with the ability to use these tools to manage registration, lead capture, reporting, and operational workflows
Highly detail-oriented with a disciplined, process-driven approach to execution and follow-through
Clear, confident communicator who can effectively partner with Sales, Customer Success, Marketing, Creative, and external vendors
Calm and solutions-oriented under pressure, with the ability to troubleshoot issues in real time during live events
Comfortable operating in dynamic environments with shifting priorities and tight timelines
Willingness to travel as needed to support on-site execution of tradeshows and field marketing events
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Recent News
Crowdfund Insider
2026-01-19
2026-01-15
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