Space Coast Credit Union · 1 week ago
Teller/Customer Service Skylake Branch
Space Coast Credit Union (SCCU) is a not-for-profit financial institution dedicated to delivering exceptional service to its members. As a Member Service Specialist in the Skylake Branch, you will assist members with deposits, loans, and account processing while providing tailored recommendations for SCCU products.
Banking
Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs
Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work
Qualification
Required
High School Diploma or equivalency required
6+ months of customer service and/or cash handling experience preferred
Preferred
Bilingual fluency English/Spanish or English/Creole preferred
Benefits
Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
Education Support: Tuition reimbursement after one year of service.
Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Company
Space Coast Credit Union
Space Coast Credit Union (SCCU), is the 3rd largest credit union in Florida.
Funding
Current Stage
Late StageCompany data provided by crunchbase