Vidorra Consulting Group · 1 day ago
MSP IT Director
Vidorra Consulting Group is seeking an MSP IT Director to provide technical and strategic leadership for their Managed Services Provider department. The role involves overseeing IT operations, managing client relationships, and leading infrastructure and systems oversight to ensure stability and quality service delivery.
IndustrialSoftwareInformation TechnologyIndustrial AutomationInformation Services
Responsibilities
Act as the senior-most onsite technical resource, handling escalations, architecture, and solution design
Standardize local processes, tools, and systems to ensure stability and reduce recurring issues
Lead implementation and support of LAN/WAN networking, firewalls, routing, switching, wireless, Windows Server/Active Directory, Microsoft 365 (Exchange, SharePoint, Teams), Citrix/VDI, VoIP systems, and security posture management
Oversee daily IT operations and service tickets, ensuring SLA compliance and quality documentation
Coordinate with DAS Health’s broader MSP teams and project managers for seamless service delivery
Serve as the senior onsite liaison to client leadership, proactively communicating status updates, risks, and opportunities for improvement
Provide trusted technology advisory, planning, and project leadership
Qualification
Required
10–15+ years in IT support, field services, or systems engineering roles
5+ years in a leadership, managerial, or senior escalation capacity with experience mentoring technical staff
Windows Server environments & Active Directory
Microsoft 365 administration (Email, SharePoint, Teams, Azure)
Networking (firewalls, routing, VLANs, wireless infrastructure)
Endpoint management, RMM tools, patching, antivirus, and backup solutions
VoIP/telephony systems
Security posture management (endpoint & network protection)
Excellent troubleshooting, diagnostic, and client-facing communication skills with the ability to engage executive leadership
Preferred
MSP or healthcare environment preferred
Citrix (preferred but not required)
Company
Vidorra Consulting Group
Vidorra Consulting is a Software Consulting firm with strong focus on niche areas of Robotics Process Automation, Analytics & Data Integration and Oracle Utilities Analytics (OUA).
H1B Sponsorship
Vidorra Consulting Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (9)
2022 (7)
2021 (3)
2020 (13)
Funding
Current Stage
Growth StageRecent News
2025-10-09
Company data provided by crunchbase