Sr. Technical Program Manager, GenAI Capacity Customer Experience - EC2 jobs in United States
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Amazon · 3 weeks ago

Sr. Technical Program Manager, GenAI Capacity Customer Experience - EC2

positionSeattle, Washington, USA
timeFull-time
remoteOnsite
senioritySenior Level
money$134K/yr - $231K/yr
date5+ years exp

Amazon is the world's most comprehensive and broadly adopted cloud platform, and they are seeking a Senior Technical Program Manager for the EC2 Capacity Customer Experience team. This role involves managing customer planning for AWS Trainium and collaborating with various teams to ensure effective capacity management and process improvements.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Own customer planning for AWS Trainium
Managing demand intake
Organizing supportability scenarios to influence VP+ business decisions
Ensuring infrastructure and EC2 teams execute against global commitments
Driving key initiatives that support goals/KPIs that are measured and reported to executive leadership
Driving process improvements
Collaborating with engineering organizations to build new technologies that automate various aspects of EC2 Capacity planning

Qualification

Technical program managementSoftware developmentCross-functional team managementKPI/SLA definitionProject management disciplinesCollaborationMentorshipCommunication

Required

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

Equity
Sign-on payments
Medical
Financial
Other forms of compensation

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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