Sales Representative - Veteran's Lending Group jobs in United States
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CrossCountry Mortgage, LLC · 3 weeks ago

Sales Representative - Veteran's Lending Group

positionLC11392 - 2560 N Stokesberry Place, Meridian, ID
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement. The Sales Representative role is essential for managing incoming leads and ensuring a smooth transition for clients from initial contact to application, while also supporting the Veteran's Lending Group team.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Take inbound leads via corporate phone system
Gather basic customer information and identify customer needs
Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system
Utilize corporate training methods and tactics in converting potential prospects to CCM customers
Schedule initial appointments as well as maintaining database to ensure customer service expectations are met
Appropriately classify and distinguish each lead contacted
Manage high volume of incoming phone calls
Apply training to live interactions with CCM clients both internally and externally

Qualification

TelemarketingCustomer serviceMicrosoft Office SuiteCommunication skillsTime managementVeterans

Required

High School Diploma or equivalent
1+ years of experience as a telemarketer or similar sales/customer service role
Excellent communication and customer service skills
Excellent prioritization and time management skills
Proficient in Microsoft Office Suite (i.e., Word, Excel, PowerPoint and Outlook)

Preferred

Experience supporting military veterans or active-duty service members
Veterans are strongly encouraged to apply

Benefits

Medical
Dental
Vision
401K
Short-term disability
Employee assistance program
Wellness program

Company

CrossCountry Mortgage, LLC

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Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
dateFounded in 2003
location
Cleveland, Ohio, USA
people-size5001-10000 employees
web-link
http://CrossCountryMortgage.com

Funding

Current Stage
Late Stage
Total Funding
$1.9B
Key Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M

Leadership Team

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Tom Kraft
Senior Vice President Operations - West
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Rob Sampson
Executive Vice President
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Recent News

HousingWire.com
CrossCountry Mortgage picks up top VA loan producer Patton Gade
2025-12-18
HousingWire.com
CrossCountry challenges court order in Gallo mortgage fraud case
2025-12-10
HousingWire.com
CrossCountry Mortgage issues $600M in debt for MSR repayments
2025-11-20
Company data provided by crunchbase