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Philadelphia Art Museum · 2 weeks ago

Student Center Assistant

Philadelphia, PA

Part-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

The Philadelphia Museum of Art is committed to an inclusive workplace and seeks to employ a diverse group of individuals. The Student Center Assistant will greet and organize student groups visiting the museum, ensuring a positive field trip experience through effective communication and logistical support.

AssociationE-CommerceNon Profit

H1B Sponsor Likely

Responsibilities

Greet all groups and ensure smooth flow of visits: bus arrival/departures, lessons, lunches, self-touring

Communicate with teachers, chaperones, and students to enforce museum guidelines and policies for both guided and unguided lessons

Work with the Student Center Assistants and Administrator of Student and Educator Programs to troubleshoot logistical issues for each day including strategizing coat rack and stool distribution, as well as the lunchroom schedule for the day

Move student coat racks and stool racks throughout the day as student groups need them

With the Student Center Assistants, oversee the student lunchroom, making sure that lunch schedule is flowing smoothly, and that the lunchroom is being cleaned in between lunch sessions

Reset lunchroom for weekend studio classes

Make reminder/confirmation calls to teachers about their upcoming visits. Send post lesson survey links to teachers

Work with the Student Center Assistants and Administrator for Student and Educator Programs to distribute weekly schedules to Student and Educator Engagement team, Visitors Services, and Security staff

Work with VSAs, Drive Attendant staff, Security, C Tech, Construction, Constellation, Educators, and Guides to make all constituents aware of logistics throughout building prior and during group's visit, including groups' needs (accessibility concerns, parking chasers, teacher requests, etc.)

Distribute any take home materials to school groups at the end of their lesson such as: Family passes

Help with other School Group related activities as needed

Perform other duties as assigned

Qualification

Customer service experienceOrganizational skillsChildrenComputer skillsProblem-solving skillsTeamworkSelf-starter

Required

Experience in customer service-oriented jobs

Experience working in a busy atmosphere greeting and organizing groups

Experience and enjoyment working with school aged children

Ability to work productively as part of a team and independently

Excellent organization and problem-solving skills, must be a self-starter

Excellent computer skills, experience with reservation software a plus

Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space

Able to access most public and staff areas of the museum campus

Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data

Able to move items up to 50 pounds

Able to move through crowded public spaces easily for hours at a time to direct student groups throughout the building

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job

PA Child Abuse Clearance and FBI Fingerprinting required

Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum, and protects and enhances its reputation and standing within the community of museums

Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest

Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences

Maintains confidentiality

Adheres to all museum protocols, procedures, rules, and policies

Benefits

Free general admission to the museum for you and your immediate family

Discounted guest tickets for admission

Discounts on gift memberships

Special staff tours and presentations from our curatorial and conservation teams

Discounts at the museum restaurant, museum cafés, and museum retail and online stores

Medical, dental, and vision benefits

Fully paid short-term disability insurance, long-term disability insurance, and life insurance

Health savings or flexible spending account program

Retirement savings program with museum match

Paid vacation, personal days, sick days, and holidays

Company

Philadelphia Art Museum

We're Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone.

Founded in 1876

Philadelphia, Pennsylvania, USA

201-500 employees

http://www.philamuseum.org/

H1B Sponsorship

Philadelphia Art Museum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2022 (1)