V20 Recruiting & Consulting · 3 weeks ago
Parts Specialist
Greater Fayetteville, AR Area
Full-time
Onsite
New Grad, Entry LevelV20 Recruiting & Consulting is representing a well-established, family-owned RV dealership group known for its strong customer service and community involvement. They are seeking a customer-focused Parts Associate to support parts sales, service operations, and inventory management in a fast-paced retail environment.
ConsultingRecruitingStaffing Agency
Hiring Manager
Evan Bergenstein
Responsibilities
Deliver outstanding customer service via in-store, phone, text, and email interactions
Assist with parts lookups, orders, and product recommendations; maintain thorough documentation and order tracking
Provide retail walkthroughs to new RV customers, aiming to educate and outfit them with key parts and accessories
Upsell and cross-sell relevant items based on needs, applications, and usage scenarios
Maintain showroom and retail space, including restocking, stickering, dusting, and merchandising
Process sales at the counter and bill parts on service work orders as needed
Receive and verify parts shipments, label items, and ensure proper documentation and inventory entry
Track special orders and drop-ship items; communicate clearly with customers throughout the process
Notify customers when parts are ready for pickup and follow up on uncollected orders
Conduct rolling inventories with a full store cycle completed quarterly
Re-price and re-sticker inventory as directed; process returns to vendors for obsolete or slow-moving items
Keep work and storage areas clean, organized, and well-maintained
Monitor reorder points; place stock orders daily and adjust inventory levels as needed
Stay up to date on new products and supplier offerings
Meet individual and departmental sales goals
Support other duties and initiatives as assigned
Qualification
Required
Prior experience in a dealership parts department is required; this could be RV, Automotive, Marine, Powersports, or Outdoor Power/Heavy Equipment/Ag
Possesses a customer first mindset with strong communication and problem solving skills
Ability to multitask efficiently in a busy retail and service-driven setting
Solid organizational skills with a detail oriented and proactive approach
Familiarity with inventory systems and point of sale software is required
Willingness to be on your feet, engage with customers, and maintain a clean, professional workspace
Self-motivated, dependable, and excited to contribute to a cohesive team
Benefits
Medical, dental, and vision insurance, with a life insurance add-on option
401K with 3% employer contribution regardless of employee contribution
Annual profit sharing
Paid Time Off (PTO)
Company
V20 Recruiting & Consulting
V20 is the leading recruitment firm in the Marine, Powersports, Firearms, Outdoor Power Equipment and RV Industries.
Founded in 2007
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase