ProdataKey · 2 weeks ago
Sales Program Manager
MarketStar is a leader in outsourced B2B demand, sales, customer success, and revenue operations solutions. The Program Manager will lead a team of Business Development Managers focused on driving revenue growth and market share, providing coaching and training to ensure the team meets sales goals.
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Responsibilities
Spend 2–3 days per week in the Chicago CDW office to coach, train, and support the sales team in real time, fostering a collaborative and high‑performance environment
Conduct regular 1:1s with BDMs focused on sales performance, pipeline management, and goal‑based improvement. Provide actionable feedback and personalized development plans
Build, refine, and implement sales playbooks that align with the program’s vision and CDW’s go‑to‑market strategy. Share sales best practices with the team to drive consistent execution
Oversee quota attainment, pipeline health, forecasting, and data‑driven performance analysis. Ensure the team meets or exceeds sales targets and KPIs
Develop and deliver monthly or quarterly business reviews to internal and client stakeholders—including senior leadership—highlighting program achievements and opportunities for growth
Engage and coordinate with support teams such as BI, financial analysts, training, and other resources to maximize program impact
Maintain staffing optimization through deliberate hiring, retention strategies, and performance planning. Apply employee policies and compliance standards
Identify and execute strategic initiatives to grow and adapt the program to market conditions and client needs
Manage program finances, including client billings, expenses, and budget attainment against gross margin goals
Qualification
Required
Demonstrated experience working within the CDW environment, with a strong understanding of CDW's sales processes, culture, and operational requirements
Experience in a sales environment, with direct leadership experience managing individual contributors or leaders
Proven track record of coaching sales teams to achieve performance goals
Experience building and implementing sales playbooks and sharing sales vision with teams
Strong understanding of sales pipeline management, forecasting, and data analysis
Experience managing client or stakeholder relationships in a sales context
Proficient in CRM, sales acceleration platforms, and Microsoft Office 365 applications
Demonstrated ability to communicate professionally with teams, senior leadership, and internal resources
History of developing and presenting business reviews in live or virtual settings
Growth mindset and commitment to professional development
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision