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ProdataKey · 2 weeks ago

Program Manager - Samsung

MarketStar Illinois

Full-time

Hybrid

Senior Level

$80K/yr - $94K/yr

MarketStar is committed to creating growth for clients, employees, and the community. The Program Manager will lead a team focused on driving revenue growth and market share, providing coaching and support to achieve ambitious sales goals.

Cloud ComputingSecuritySoftware

Growth Opportunities

Responsibilities

Onsite Leadership: Spend 2–3 days per week in the Chicago CDW office to coach, train, and support the sales team in real time, fostering a collaborative and high‑performance environment

Sales Team Development: Conduct regular 1:1s with BDMs focused on sales performance, pipeline management, and goal‑based improvement. Provide actionable feedback and personalized development plans

Sales Playbook Creation: Build, refine, and implement sales playbooks that align with the program’s vision and CDW’s go‑to‑market strategy. Share sales best practices with the team to drive consistent execution

Performance Management: Oversee quota attainment, pipeline health, forecasting, and data‑driven performance analysis. Ensure the team meets or exceeds sales targets and KPIs

Business Reviews: Develop and deliver monthly or quarterly business reviews to internal and client stakeholders—including senior leadership—highlighting program achievements and opportunities for growth

Cross‑Functional Collaboration: Engage and coordinate with support teams such as BI, financial analysts, training, and other resources to maximize program impact

Staffing & Retention: Maintain staffing optimization through deliberate hiring, retention strategies, and performance planning. Apply employee policies and compliance standards

Strategic Initiatives: Identify and execute strategic initiatives to grow and adapt the program to market conditions and client needs

Operational Excellence: Manage program finances, including client billings, expenses, and budget attainment against gross margin goals

Qualification

Sales leadership experienceSales playbook implementationSales pipeline managementCRM proficiencyData analysisCommunication skillsGrowth mindset

Required

Experience in a sales environment, with direct leadership experience managing individual contributors or leaders

Demonstrated experience working within the CDW environment, with a strong understanding of CDW's sales processes, culture, and operational requirements

Proven track record of coaching sales teams to achieve performance goals

Experience building and implementing sales playbooks and sharing sales vision with teams

Strong understanding of sales pipeline management, forecasting, and data analysis

Experience managing client or stakeholder relationships in a sales context

Proficient in CRM, sales acceleration platforms, and Microsoft Office 365 applications

Demonstrated ability to communicate professionally with teams, senior leadership, and internal resources

History of developing and presenting business reviews in live or virtual settings

Growth mindset and commitment to professional development