NEOGOV · 1 week ago
Program Manager (Workers' Compensation)
Downtown Oakland, CA
Full-time
Onsite
Senior Level
$153K/yr - $183K/yr
7+ years expAC Transit is currently seeking candidates for the position of Program Manager (Workers' Compensation). This role involves planning, organizing, and managing the work of staff in the Workers' Compensation Department, ensuring compliance with regulations and implementing quality improvement standards. The position offers an opportunity to contribute to the largest bus agency in California and support community services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plans, organizes, and manages the work of staff supporting a variety of District programs; selects, trains, develops, mentors and guides staff in achieving goals and objectives; coaches and develops employees; provides constructive feedback on performance and behaviors; reviews and evaluates work; counsels and handles personnel actions as needed
Collaborates to strategically determine and set program goals and objectives; implements policies, procedures, work standards, and controls to meet established goals and objectives
Develops and implements processes to measure quality improvement and performance management; using multiple sources and quantitative and qualitative methods, conducts a comprehensive assessment to evaluate program performance for quality, effectiveness, safety, and sustainability; implements changes to improve performance, maximize program effectiveness, and ensure alignment with the department's mission
Manages and participates in the development and administration of the work unit's annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary
Prepares and oversees the preparation of a variety of administrative and technical reports, as well as business correspondence and presentations; presents reports to internal and external stakeholders; conducts outreach and makes presentations to community and advocacy groups
Works with internal District staff and external agencies, community groups, contractors, and other public and private organizations to determine needs for shared services or collaborative projects, or the provision of services by contracted agencies
Manages contracted services; participates in the selection of service providers; reviews and recommends contract language; manages contracts to ensure service provider compliance with contract terms and conditions; affirms that the quality/level of services is acceptable to the District or takes measures to resolve performance issues
Serves as a staff resource and internal technical program expert by providing consultation and guidance to staff or other District management, executive management and the Board of Directors
Ensures that information regarding services and policies is provided accurately and thoroughly to interested parties and responds to the most sensitive complaints from the community and District staff
Serves as an external technical expert by attending meetings and/or providing consultation regarding program, legal, or policy matters to District department managers or administrators, regional and state agencies, advisory committees, and advocacy groups
Performs related duties as required
Qualification
Required
Equivalent to a bachelor's degree from an accredited four-year college or university in business or public administration, planning or related field
Seven (7) years of increasingly responsible and verifiable experience of program administration and implementation experience within a field related to the program assignment, (3) years at a level equivalent to the District's classification of Program Administrator; and three (3) years of supervisory experience
Requirements may be established for individual positions, dependent upon functional assignment. Some positions may require a valid Class C California Driver License and meet the District's driving standards
Must be willing to: (1) work outside regular business hours as required and (2) travel between the various District divisions
Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to direct or conduct field studies and attend external meetings and events
Benefits
Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
Employer paid Basic Life Insurance
Employee paid Voluntary Term Life Insurance
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
Free AC Transit Bus Pass
Federal Credit Union
Vacation and Sick Leave or Personal Time Off
Ten (10) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
Tuition Reimbursement – up to $2500 per fiscal year on approved courses
Wellness Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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